Comment
-
May- 2019 -15 May
How AI-powered robots are transforming the retail world
AI-powered robots are transforming traditional warehouses into smart ones, enabling teams to fulfill orders more efficiently, reduce manual lifting and improve stock control. Now they promise to do the same for retail, says Red McKay, of Bossa Nova Robotics. The world’s biggest and most successful manufacturing, warehousing and e-commerce firms…
Read More » -
14 May
The ripple effect of consumer data breaches
The number of those affected by high-profile consumer data breaches in the past few years is staggering; 50 million Facebook users were stung in 2018, whilst British Airways revealed back in October 2018 that over 185,000 passengers may have had data stolen in a breach. It’s evident that hackers are…
Read More » -
13 May
How retailers can target the female shopper of today
Female shoppers account for a huge proportion of the shopping demographic and have an enormous impact on the consumer marketplace. In the US alone, women make up just over half of the population, and they’re accountable for over $39trn (£29.9trn). This means they have significant purchasing power – putting them…
Read More » -
10 May
How to put the consumer first in modern digitally disrupted retail space
The retail industry has changed drastically over the last 12 months. The failure of retail brands like Toys R’ Us and BHS are just the most recent reminders that digital disruption continues to take its toll on the unprepared. The way we are shopping has changed, as have our expectations…
Read More » -
9 May
Retailers should learn from shopping centres to be inclusive
Shopping centres increasingly act as hubs pulling local communities together and are becoming an essential cornerstone of everyday life. As society quite rightly becomes more inclusive, shopping centres must lead the way in their own communities by ensuring that every individual can benefit from the facilities equally. One in five…
Read More » -
8 May
Why shopping centres must now focus on experience
The traditional shopping centre model is currently undergoing a seismic shift. I’ve no doubt that those centres that will thrive in the coming decades will employ an entirely customer centric experiential model. As the line between retail and leisure becomes increasingly blurred, shopping centres will need to evolve from being…
Read More » -
7 May
Making lighting work for the modern fitting room experience
Despite the growing popularity of shopping online over visiting physical retail stores, the capacity to ‘try before you buy’ remains a key motivator for high street customers and is an experience e- commerce has yet to replicate. However, many of us find contact with public fitting rooms uncomfortable and less…
Read More » -
3 May
Why progressive web apps are the future of mobile commerce
It’s no secret that, while bricks-and-mortar retail is on the decline, e-commerce has been steadily growing in popularity. In fact, between December 2008 and December 2018, internet sales increased from 5.8% to 20% of total retail sales in the UK. However, while most retailers now recognise the importance of investing…
Read More » -
2 May
What can the West learn from Amazon China’s failure?
Amazon China did not do enough to build on brand reputation, and it is only until they can appease the demands of an increasingly connected and experience-orientated consumer base that they have a chance of challenging the giants in the East. For native businesses in the East, the rapidly developing…
Read More » -
1 May
Can e-commerce save the high street?
According to PwC a record net 2,481 stores disappeared from the UK’s top 500 high streets in 2018 – 40% more than in 2017 – a worrying statistic for the future of the high street. Even the big retailers were not immune with Maplin, Toys R Us and Poundworld casualties…
Read More »
