Comment
Comment features expert perspectives and thought leadership from across the UK retail industry. This section includes opinion pieces, analysis, and commentary from senior retail executives, analysts, and sector specialists on the commercial, strategic, and operational forces shaping retail. Retail Sector’s Comment coverage explores issues such as consumer behaviour shifts, technology adoption, sustainability, regulation, and leadership — providing retail professionals with authoritative insight to inform decision-making and strategic planning.
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Oct- 2024 -25 October
Why your Black Friday PPC strategy might already be too late
Over the years, we’ve seen Black Friday go from a single day, to a weekend, to a week, and now even longer. Brands are cashing in on the evolution of consumer behaviour as they look for deals earlier and wait longer to purchase. PPC is a widely used marketing channel…
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21 October
Brilliant customer engagement starts with a strong employee experience
Blair McVicar’s journey through the world of retail may have started in a familiar place—working on the shop floor of a department store—but his trajectory since has been anything but typical. Now the Global Head of Customer Success at Proximity, McVicar initially juggled retail work with studying US politics at…
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18 October
A look at Mulberry’s financial struggles and future prospects
Once a darling of the British fashion scene in the 2000s, Mulberry was a go-to accessory for trendsetters like Alexa Chung with its signature leather handbags, such as the Bayswater. However, the group is now grappling with a financial crisis, reporting a pre-tax loss of £34.1m for the year ending…
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18 October
Retail lessons from Shahnila Rashid: Topshop, TK Maxx, and beyond
From the rise of fast fashion to the digital disruption that has reshaped consumer behavior, Shahnila Rashid’s journey through the world of merchandising, buying, and retail strategy has provided her with unparalleled insights into both the triumphs and the challenges that come with the territory. Starting her career at Topshop,…
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16 October
Deliveroo’s VP of Grocery and Retail on the Future of On-Demand Shopping
Suzy McClintock, the Vice President of Grocery and Retail at Deliveroo, has had a career marked by a series of unexpected turns and strategic moves. In a recent interview with Talking Shop, she opened up about her unconventional career path, the evolution of grocery and retail in the on-demand space,…
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14 October
Why American Golf put its people at the centre of its retail ‘reset’
In the world of retail, few professionals can claim the breadth of experience and transformative leadership that Elaine Wrigley has garnered over nearly four decades in the industry. With roles spanning everything from fashion to food, DIY to outdoor retail, and now her current position in golf retail, Wrigley has…
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9 October
Jack Newman: From Jack Wills to Cegid, Optimising Retail Operations
Jack Newman, Head of Onboarding Customer Success at Cegid, has had a career deeply rooted in retail. His journey from a 16-year-old sales assistant to a leader in retail operations is one of growth, mentorship, and a passion for improving efficiency in the fast-paced world of retail. In this feature,…
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8 October
The Changing Face of TV Commerce: Roku ad sales boss Mike Shaw
Mike Shaw, Director of International Ad Sales at Roku, is at the forefront of a digital revolution in how consumers experience TV and how businesses leverage it for advertising. Shaw’s career began during the collapse of the dot-com bubble, but rather than being daunted by the economic turbulence, it shaped…
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Sep- 2024 -26 September
Designing the Future: Pete Champion on I-AM Associates and the Evolution of Retail Spaces
With a career history that now spans decades, Champion’s journey is one that illustrates the intersection of creativity, design, and business strategy. In this interview for Retail Sector’s ‘Talking Shop’ podcast, he discusses his professional trajectory, the evolution of the industry, and how I-AM Associates has adapted to meet the…
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12 September
How to enhance personalisation by optimising product feeds for trends
Today, fashion retailers face a rapidly changing landscape characterised by rising labour and material costs, persistent shipping delays, and shifting consumer expectations. As consumers increasingly seek ethical and sustainable products while balancing tighter budgets, optimising product feeds for timely and relevant recommendations becomes crucial. Rising costs in daily essentials may…
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