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Nov- 2024 -6 November
How detrimental has Brexit been for UK retail?
Brexit. The term alone conjures layers of complexity for UK retailers as they try to adjust to the changing tides of regulations, consumer behaviours, and economic challenges. Retail is a dynamic industry, historically resilient but now forced to adapt faster than ever. In an engaging conversation, Alexander Otto and Richard…
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1 November
From side hustle to global costume leader – The story of Fraser Smeaton’s costume empire
In 2009, Fraser Smeaton, CEO and co-founder of MorphCostumes, saw an unusual potential in what seemed like an ordinary moment. While walking the streets of Dublin with a friend sporting a bright blue spandex suit, he noticed that people couldn’t help but stop and stare, with many even approaching to…
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Oct- 2024 -30 October
How does a turnaround specialist help retailers improve their performance?
Erin Brookes’ journey into the world of retail consultancy is a testament to how passion, experience, and adaptability can shape a career in an ever-evolving industry. Now managing director and head of Retail at Alvarez & Marsal (A&M), Brookes’ career has spanned across operational and consulting roles, from working on…
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28 October
Behind the curtain of retail logistics at DHL Supply Chain
Most consumers think of the shopping experience as the final click online or the moment they walk out of a store with bags in hand. But what happens behind the scenes to ensure that products are on the shelf, or that parcels arrive at our doorsteps on time, is a…
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25 October
Why your Black Friday PPC strategy might already be too late
Over the years, we’ve seen Black Friday go from a single day, to a weekend, to a week, and now even longer. Brands are cashing in on the evolution of consumer behaviour as they look for deals earlier and wait longer to purchase. PPC is a widely used marketing channel…
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21 October
Brilliant customer engagement starts with a strong employee experience
Blair McVicar’s journey through the world of retail may have started in a familiar place—working on the shop floor of a department store—but his trajectory since has been anything but typical. Now the Global Head of Customer Success at Proximity, McVicar initially juggled retail work with studying US politics at…
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18 October
A look at Mulberry’s financial struggles and future prospects
Once a darling of the British fashion scene in the 2000s, Mulberry was a go-to accessory for trendsetters like Alexa Chung with its signature leather handbags, such as the Bayswater. However, the group is now grappling with a financial crisis, reporting a pre-tax loss of £34.1m for the year ending…
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18 October
Retail lessons from Shahnila Rashid: Topshop, TK Maxx, and beyond
From the rise of fast fashion to the digital disruption that has reshaped consumer behavior, Shahnila Rashid’s journey through the world of merchandising, buying, and retail strategy has provided her with unparalleled insights into both the triumphs and the challenges that come with the territory. Starting her career at Topshop,…
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16 October
Deliveroo’s VP of Grocery and Retail on the Future of On-Demand Shopping
Suzy McClintock, the Vice President of Grocery and Retail at Deliveroo, has had a career marked by a series of unexpected turns and strategic moves. In a recent interview with Talking Shop, she opened up about her unconventional career path, the evolution of grocery and retail in the on-demand space,…
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14 October
Why American Golf put its people at the centre of its retail ‘reset’
In the world of retail, few professionals can claim the breadth of experience and transformative leadership that Elaine Wrigley has garnered over nearly four decades in the industry. With roles spanning everything from fashion to food, DIY to outdoor retail, and now her current position in golf retail, Wrigley has…
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