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Feb- 2020 -11 February
Yes, the trade barriers are coming
I think both Leavers and Remainers probably expected this in the long run – Michael Gove announced yesterday that businesses should “accept” that frictionless trade with the EU will be impossible whatever agreement is finally reached by the deadline of 31 December this year. This is the cost, he says,…
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11 February
Why Gearbest no longer has the right gear
Doing well online is part and parcel of a business nowadays. It’s well known that people browse and shop online, and the gift industry is no exception. It’s no longer good enough to have a solid presence in the high street. Customers, old and new, want to find businesses and…
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10 February
Ocado ditches Waitrose; Bill gates orders £500m beast-yacht; Boris to lower immigration wage threshold
A busy start to the week in the business pages. As the coronavirus story unfolds I am reluctant to spend every day providing updates on it, but it is worth noting quickly that there is likely to be some worldwide economic turbulence due to the latest developments. A slew of…
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7 February
Optimising your customer contact strategy
The way that retailers and brands communicate with customers has changed radically over the past decade, and it is clearly set to continue to evolve through the 2020s. Customers are spread over a variety of channels, each with their own unique benefits. Retailers must navigate this complex environment to maximise…
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5 February
Tesla, Macy’s and organic food: serious change is afoot
Sometimes change is sudden and surprising, but sometimes it bubbles away under the surface for decades before making a serious impact, and in today’s roundup I have a few examples of the latter to highlight. First, there is Tesla. The firm led by billionaire space-AI Elon Musk has long been…
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4 February
How to find money in revenue leakage dashboards and improve buyer journeys
Retailers are facing a constant battle to gain and maintain loyal customers while keeping up with the relentless pace of retail and squaring off with industry giants like Amazon. Same-day delivery and one-click payments have led customers to expect more of retailers regardless of their size or the vertical they…
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3 February
What’s Nissan driving at with Brexit plans?
Now that the technical aspect of leaving the EU has happened on paper, we are into the implementation period, but the negotiations will soon get going once again. The pound fell today as in a speech which actually overlapped Michel Barnier’s opening salvo with competing coverage, Boris Johnson reiterated his…
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3 February
Why a web-based solution should be key to your returns and overstocks strategy
The rise of online shopping is thought to be a major factor in the decline of brick and mortar foot traffic. As a convenient solution for today’s busy lives, it is expected that online spending will only continue to increase with the advancement of current technologies and applications. Whether a…
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Jan- 2020 -31 January
The whole Amazon thing is getting scary now
The ‘growth of online retail’ is now so proverbial that the phrase itself is nearly redundant. Is anyone surprised to learn this morning that Amazon has absolutely rampaged through the Christmas retail season, while scores of well-known bricks-and-mortar retailers reported a torrid set of financial results for the same period?…
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31 January
Influencer marketing: What metrics should retailers focus on?
When it comes to influencer marketing in the retail sector, there is no one way to measure success. A successful campaign depends on what part of the retail marketing funnel you are in and subsequently, what the campaign’s goal is. The first, and most important, step in any influencer marketing…
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