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South Yorkshire to enter Tier three

South Yorkshire will be placed into the ‘very high’ alert level of Covid lockdown measures from Saturday (24 October), according…

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How to retain customers gained during the pandemic

Big life events like marriage, divorce, becoming parents, and the current once in a century pandemic, all have a huge…

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The window of opportunity for pop-ups

The Coronavirus pandemic and subsequent events of this year have exacerbated the ongoing decline of the British high street, with…

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What to know: High street tenancies

As the Scottish Government considers extending the Coronavirus (Scotland) Act anti-irritancy provisions, which effectively prevent landlords from terminating commercial leases,…

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How the retail experience is evolving in a contactless world

The goalposts have moved for digital customer experience and retailers the world over need to excel online now or risk…

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Rethinking your staffing requirements to survive the recession

With a new CBI survey revealing the highest level of retail job cuts since the 2009 crisis, lockdown restrictions, a…

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Preventing fraud in ecommerce: how retailers should respond

It’s been nearly five months since the prime minister announced a state of lockdown in the UK due to the…

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The three waves for retailers

Retailers don’t have the luxury of focusing solely on the short-term impact of Covid-19. The familiar retail experience that we’ve…

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How retailers can use feedback during a crisis to strengthen their brand

It’s no secret that the retail industry has been severely affected by Covid-19-related shutdowns and a crumbling economy. Despite non-essential…

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Security: The new experience shoppers are seeking in the ‘new normal’?

Retailers have been battling COVID-19 for months. Many traditional brick-and-mortar stores closed. Workforces were scattered — either furloughed or required…

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