Comment
Comment features expert perspectives and thought leadership from across the UK retail industry. This section includes opinion pieces, analysis, and commentary from senior retail executives, analysts, and sector specialists on the commercial, strategic, and operational forces shaping retail. Retail Sector’s Comment coverage explores issues such as consumer behaviour shifts, technology adoption, sustainability, regulation, and leadership — providing retail professionals with authoritative insight to inform decision-making and strategic planning.
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Mar- 2018 -6 March
Why SD-WAN will prove pivotal in the retail revolution
Software defined Wide Area Networking (SD-WAN) is a relatively new concept in Europe but retailers could and should be very interested in this technology. With the network becoming increasingly strategic and companies struggling to find the skills and resource needed to deliver a network that supports more and more demanding…
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5 March
PPC challenges facing retailers
We know as well as anyone, Pay-Per-Click advertising (PPC) can be challenging at times, particularly for marketers who are completely new to it or those who have little experience in running a retail PPC account. So we’re taking a look at some of the common PPC challenges facing retailers…
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2 March
The Impact of the Latte Levy
In January this year, a cross-party committee of MPs produced a report on disposable packaging, with the focus on coffee cups. The report called for a 25p charge on disposable hot drink cups to be implemented, nicknamed the ‘latte levy’, with the tax helping to fund improvements in the cups…
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1 March
Delivery heroes will win the day: takeaways from The Delivery Conference 2018
Last week’s Delivery Conference was themed “Leaders and Heroes” and as I absorbed the sense of mission and energy among the delegates it struck me that this was a very appropriate theme for an industry that has its roots far back in history, where often it took a heroic physical…
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Feb- 2018 -28 February
Cyber security threats in retail
Retailers have had little choice but to transform their IT infrastructure as customers increasingly move to online shopping and high street-based revenues decline. Retailers and most of their customer interactions and data are now online and as such, many retailers are adopting Cloud for some, or all, of their customer-facing…
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27 February
What omnichannel really means for the modern retailer
Life is busy and time is scarce. Digitisation has encouraged people to look for easy, simple and efficient solutions to challenges they face in their daily lives. These rules are no different in the retail sector. Consumers want to buy and retailers want to sell, it’s as simple as that.…
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26 February
Why Irish consumer exports are rising despite Brexit uncertainty
In the wake of the decision to leave the European Union, many businesses within Irish consumer products saw this not as a challenge but as a platform for a myriad of opportunities and consequently started looking at how to maintain ties to the UK as well as open up new…
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23 February
Feeling the squeeze: how to fight falling profits and rising costs
The boom in e-commerce over the last few years has altered the way we shop beyond recognition and the fast pace only looks set to increase. But this rapid transformation has come at a cost to retailers. Profit margins are being squeezed ever tighter as they find themselves under pressure…
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22 February
An algorithmic approach to more personalised customer relationships
Personalisation in retail is not new – this is what retailers have been doing since the days of the little black book. However, machine learning and automation of marketing and loyalty communications are proving to be game changers in terms of delivering individual experiences, more efficiently. Increasingly we are seeing…
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21 February
When customers call the shots, flexibility is key
It’s no secret that the ecommerce industry is in a constant state of transformation, as digitally savvy shoppers continue to expect more and more from brands and retailers. Whilst it’s true that the UK remains a global leader when it comes to online shopping, we’re seeing that our favourite brands…
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