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Why retailers need to be aware of the potential for bias in AI

Artificial intelligence is distinguished from simpler forms of automation by its ability to learn from its experiences with people. However,…

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How internal collaboration can unlock the best ecommerce experience

With online shoppers in the UK making 80% of retail purchases online, ecommerce managers can’t afford to adopt a ‘let’s…

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How to drive customer loyalty

With new restaurants opening what seems like every other day and more and more shoppers going online, customer loyalty is…

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Why your Google Shopping strategy is failing and how to fix it

It’s no secret that the UK’s online sales are booming, continuing to increase year-on-year as a percentage of overall sales…

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The importance of cyber security

Email has now become one of the most vital tools of communication, essential in our everyday lives and relied upon…

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Making Data Work: The real-time benefits of real-time data

Data has always had an important role in retail. From shaping decision-making on stock control and pricing, to influencing marketing,…

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Four golden rules for influencer marketing in retail

Influencer marketing has come under fire recently, with some brands publicly moving away from the influencer market and other major…

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Is free delivery becoming the ‘disposable coffee cup’ of the retail world?

One of the biggest environmental challenges of our world is the disposable coffee cup. What was once seen as a…

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Black Friday is not a day, it’s a ‘bargain bonanza’ fortnight

With recent reports lamenting the demise of the high street, one could be forgiven for thinking that physical stores have…

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What does ‘real-time’ mean in retail?

We are living in an ‘instant gratification’ era and the way we shop is evolving. Big box retailers like Amazon…

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