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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Seasalt Cornwall has announced the appointments of Mel Wilcox in the newly-created role of chief information officer and Duncan Tennent as the lifestyle brand’s director of strategic partnerships. 

In her new roles, Wilcox will report directly to chief executive Paul Hayes, while also leading the UK and international third-partyB2B B2C sales efforts and commercial operations. 

Wilcox, who will join from her previous role as the global portfolio director at Specsavers, will join the retailer’s management board

In her new role, she will be responsible for shaping the future of IT services for the business and its customers. 

Meanwhile, Tennent joins the Cornwall-based fashion retailer from Monsoon Accessorize, where he was head of international for the last six years. He was responsible for managing the international business across 27 markets and more than 200 stores. 

In his new role at Seasalt, he will ensure people, internal processes, and systems are further strengthened and designed to manage growth across different business models. 

Paul Hayes, CEO of Seasalt, said: “Our employees are at the heart of our business, and I strongly believe that investment in our people is a core reason for business success. 

“I’m very pleased to welcome Mel to Seasalt – her appointment marks a significant strengthening of our senior leadership team. Duncan is a strong addition to our sales team with a huge breadth of experience that will drive our sales efforts and growth.”

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