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November retail sales rise by 1.4%, ONS reveals

On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Retail sales volumes rose by 1.4% in November 2021, and were 7.2% higher than pre-Covid levels in February 2020, according to the latest Office of National Statistics (ONS) data.

Non-food stores sales volumes rose by 2% during the period due to growth in clothing stores (2.9%) and other non-food stores (2.8%) such as computer stores, toy stores and jewellery stores.

Meanwhile, clothing stores sales volumes in November 2021 were above pre-coronavirus levels for the first time at 3.2%.

Store sales were reportedly boosted in part by “strong trading” related to Black Friday sales and the lead up to Christmas.

However, the proportion of retail sales online fell to 26.9% in November as people took advantage of physical stores and discounts offered.

Jacqui Baker, partner and head of retail at RSM UK, said: “It’s good to see another uplift in retail sales in November with Christmas shopping and Black Friday deals driving sales up 1.4%.

“If there is a silver lining, it’s that supply chain disruption has brought Christmas spending forward to ensure presents arrive on time, which might offset any slowdown in sales in December as we enter another period of uncertainty.”

She added: “Retailers look to the Golden Quarter to build cash reserves to see them through the first quarter of the year, but the unfolding situation around rising Omicron cases and extra restrictions will hit consumer confidence and sales in December.”

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