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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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M&S has announced a proposal to redevelop its flagship Marble Arch store on Oxford Street as part of its Never the Same Again programme.

As part of the proposal, the department store chain is set to consult with local stakeholders on the best course of action, with the aim of delivering sustainable office space.

Under current plans, the Marble Arch store will be converted into a “modern retail environment”, equipped with the best digital shopping technology for customers and staff.

Sacha Berendji, M&S’s Retail, Property and Operations director, said: “The launch of our proposal to redevelop Marble Arch today is the latest example of how we are shifting gears in creating a store estate fit for the future. 

“Under our Never the Same Again programme we are focused on emerging stronger from the pandemic, and today’s proposal not only means we can redevelop and modernise our store so that it better serves the local community on the UK’s destination high street, but by taking an assertive approach to the management of our asset base we can unlock additional value from the site at the same time and further support our transformation.”

He added: “We are really excited by the proposal and would encourage the local community to share views with us through our public exhibition which kicks off today.”

 

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