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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Footwear retailer Puma has seen its shares drop 2.66% in early trading after forecasting a slowdown in sales and profit growth for 2019, despite a 20.1% sales increase, adjusted to €1,226m (£1,079m), during Q4 2018.


For the full year in 2019, the retailer expects currency-adjusted sales growth of around 10%, and has forecast that gross profit margin will show a “slight improvement” compared with last year (2018: 48.4%) and operating expenses (OPEX) to increase at a slightly lower rate than sales.

The positive growth during the Q4 was driven by sales of its newly launched footwear franchises RS-X and Cali. Gross profit margin remained stable at 47.1% and operating result (EBIT) increased from €30m (£26m) last year to €38m (£33m) during the final quarter of 2018.

According to the group, sales growth was particularly strong in the Asia/Pacific region followed by the Americas, both increasing at double-digit rates, and both apparel and footwear showed strong growth in the fourth quarter of 2018 – improving 28.6% and 17.4% respectively.

The retailer also posted its full-year results for 2018, which saw sales increase by 17.6%, adjusted to €4,648m (£4,092m), with double-digit growth in all regions and product segments. Gross profit margin improved by 110 basis points to 48.4%, supported by higher margins in all product segments.

Bjørn Gulden, CEO of Puma SE, said: “We are very happy with how our business developed in 2018. Sales rose organically by 17.6% to €4,648m and the operating result (EBIT) improved by 37.9% to €337m, which  shows our strong momentum.

“The double-digit growth in all regions is a proof that the we have strengthened the Puma brand globally and the double-digit growth in all product divisions shows that we have enhanced our product portfolio.”

He added: “We still have a lot to improve, but we feel we are moving our brand and company in a good direction. We see that our progress will also continue in 2019 and expect our currency adjusted sales to grow around 10% and our operating result to increase to a range between €395m and €415m.”

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