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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Furniturebox has reported a profit of £612,288 for the year ended 31 July 2024, as sales in the period rose by 20.6% to £25.6m. 

News comes after the retailer sustained a £1.03m loss in the previous year due to a £3m investment in its new warehouse headquarters. 

Turnover in the US almost tripled to £6m, as Furniturebox launched more than 100 products and expanded through Amazon US. European sales outside the UK also doubled during the period. 

Monty George, co-founder and MD of Furniturebox, said: “We are delighted to have returned to profit with a big jump in sales in what has been a really tough market for everyone in the interiors market.

“Our first loss the previous year was due to the major investment in our new warehouse headquarters which has brought huge efficiency savings and allows us to deliver more quickly than our competitors.”

He added: “This was part of a long-term strategy which is really paying dividends with a strong new management team in place, all committed to sustainable growth here and in the US and throughout the rest of Europe.”

In a strategic report accompanying the results, Furniturebox also confirmed that its ‘core growth strategy’ remains on track. The group expressed confidence in its “accelerated momentum” in the current financial year, despite “mixed signals in the market”.

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