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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Premium beauty and wellness brand The L’Occitane Group has announced that Laurent Marteau has stepped down from his roles as chief executive officer and a member of the board.

The brand said Marteau’s resignation reflects his desire to focus more on his personal pursuits as well as other business interests.

As a result, the board has established an office of the chief executive whose members will manage the company’s day-to-day operations in the interim.

The office consists of Reinold Geiger, chairman and controlling shareholder of the L’Occitane Group; Samuel Antunes, group chief financial officer; and Ingo Dauer, group general counsel.

L’Occitane said: “The board sincerely thanks Marteau for his service and contribution to the company and wishes him well in his future endeavours.

“The group is currently focused on transitioning to new management and corporate governance structures as it delists from the Hong Kong Stock Exchange. The delisting process is progressing as planned and is expected to be completed by 16 October 2024.”

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