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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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MRI Software announced that the lead up to Mother’s Day and the peak Easter trading period significantly boosted week-on-week footfall across all UK retail destinations as footfall climbed by 6.6%. 

High streets led the charge with activity rising by 7.9% while shopping centres and retail parks also witnessed rises in footfall of 6.2% and 4.4%, respectively.

Week on week rises in activity across all UK retail destinations were particularly noticeable on Sunday marked by a 10.9% boost and Friday with 10%. Much of this activity is attributed to high streets which showcased strong performance over the past week.

Regional performance also remained strong with the West Midlands seeing footfall rise by almost a fifth year on year, followed by North and Yorkshire (14%) and the South East (13.3%). Historic and market towns witnessed the most significant rises in activity week on week of 10.9% and 11%, respectively. 

With a strong week for UK retail destinations, footfall rose by 12.4% from last year, by 15.6% in high streets, 9.7% in shopping centres, and 8.6% in retail parks. This is likely to have been encouraged by the mild weather observed last week combined with the last minute dash for Mothers Day and families making the most of leisure and hospitality experiences before the Easter weekend.

Jenni Matthews, marketing and insights director at MRI Software, said: “The week leading up to Mother’s Day, and two weeks out from the peak trading week for Easter, saw a significant rebound in footfall compared to the previous week and year on year. However, it’s important to note that some of the year on year rise in activity will be in response to a decline in activity experienced in the same week last year when adverse weather hit the UK impacting footfall in all retail destinations.

“Most significantly, compared to 2023 levels, footfall was six times higher last week in all UK retail destinations which may well have been influenced by shoppers heading out for last minute Mothers Day gifts or families heading out into towns and cities for leisure and hospitality experiences ahead of the special day.”

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