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On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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Amazon has won its case against the EU Commission over a £215m tax battle in the European Court of Justice.

The Commission had alleged that Amazon had struck a deal with Luxembourg enabling the company to avoid 75% of its EU tax.

The ECJ dismissed the claims insisting it had not proved the deal “was a state aid that was incompatible with the internal market”.

The case was brought to the ECJ after lower court judges decided that the deal was not unlawful.

The court stated: “The Court of Justice confirms that the (European) Commission has not established that the tax ruling given to Amazon by Luxembourg was state aid that was incompatible with the (EU’s) internal market.”

Earlier this year it became clear that Amazon’s UK business paid £781m in direct taxes despite sales of £24bn.

Amazon stated: “We welcome the Court’s ruling, which confirms that Amazon followed all applicable laws and received no special treatment. We look forward to continuing to focus on delivering for our customers across Europe.”

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