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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Boots has reportedly decided to ditch plans for the launch of its online marketplace, according to Retail Week.

The health and beauty retailer had previously announced the launch of the marketplace back in spring 2023 as part of its digital transformation post-pandemic and hailed as an opportunity for brands to list their products on the retailer’s website.

However, an exclusive from Retail Week has now revealed that the company has shelved the plan in favour of boosting its existing dropship programme, which enables third-party brands to deliver their products directly to shoppers. 

Marketplaces have risen in popularity in recent years. Other retailers including Boots’ rival Superdrug have launched their marketplace over the past year.

Recently the health and beauty retailer has seen online sales soar 25% in its last quarter, despite the slowdown of e-commerce among the retail sector.

Boots has been contacted for comment.

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