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Glossier CEO to step down

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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Glossier has announced that its founder and chief executive officer (CEO), Emily Weiss, will step down as CEO, a role she has held since 2014.

Subsequently, Weiss will become an executive chairwoman of the company to focus on supporting the business’ leaders of creative, brand, product and retail.

In her place, Kyle Leahy will succeed as CEO, having joined the team in 2021 as a chief commercial officer.

Leahy has experience leading large organisations through transformation. Previously, she built an omnichannel marketplace strategy at Nike, led the reinvention and acceleration of Cole Haan, and drove digital innovation at American Express.

Leahy has spent her career setting strategy and aligning operational execution to build enterprise value and maximise brand potential. 

Weiss said that Leahy can evolve how Glossier meets the needs of its global audience, and satiate its brand demand. She added that Leahy’s balance of art, science and passion will enable the company to continue to invest in its products and experiences for its six million customers.

Meanwhile, in her new role as executive chairman, Weiss will work closely with Leahy and the board on stewarding Glossier into 2025, 2030 and beyond. She will also work on the design of Glossier’s New York flagship store which will open its doors in Soho in early 2023.

Weiss said: “I’ve had the privilege of not just being Glossier’s founder since 2014, but also its CEO – two roles that have brought me into communion with tens, hundreds, millions of the most inspiring people inside our company and around the world, building the foundations of this magical brand.

“From the get-go, Kyle understood that Glossier is in year seven of a 100-year journey. We had long discussions about the evolution of our company strategy, anchored in our shared understanding that distribution channels change, history is cyclical, but iconic brands and products are forever.”

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