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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Retail sales volumes rose by 1.4% in April 2022 following a fall of 1.2% in March 2022, with sales volumes 4.1% above their pre-coronavirus February 2020 levels.

In the three months to April 2022, sales volumes fell by 0.3% when compared with the previous three months; this continues the downward trend since summer 2021.

Food store sales volumes rose by 2.8% in April 2022, which ONS said was “mostly because of higher spending on alcohol and tobacco in supermarkets”; supermarket food sales were broadly unchanged.

Non-store retailing sales volumes rose by 3.7% in April 2022 led by stronger clothing sales.

Automotive fuel sales volumes rose by 1.4% in April 2022 following a fall of 4.2% in March when record increases in petrol prices impacted sales.

Non-food stores sales volumes fell by 0.6% in April 2022 because of falls in other non-food stores (-3.3%) and household goods stores (-0.5%), such as furniture stores.

The proportion of retail sales online rose to 27.0% in April 2022 from 25.9% in March and remains substantially higher than the 19.9% in February 2020 before the coronavirus pandemic.

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