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WHSmith partners with Deliveroo in new trial

WHSmith partners with Deliveroo in new trial

On this episode of Talking Shop, we're joined by Dan Cate, CEO and Founder of SoldThrough. Dan is a heavyweight retail executive who has spent decades steering the merchandising and digital operations of America’s most iconic retail institutions, from Saks Fifth Avenue and Bloomingdale’s to Century 21 and Lord & Taylor. Today, through his platform SoldThrough, Dan helps international fashion brands cross the Atlantic and crack the notoriously brutal U.S. retail landscape. We break down his journey from the shop floor to the C-suite, the operational indicators that prove a brand is truly ready for international expansion, and how to navigate a fragmented American market without destroying your margins. We also discuss how to balance localised inventory with central efficiency, and the one non-negotiable metric that tells you a product has found genuine market fit.

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WHSmith has partnered with Deliveroo in an exclusive new trial to bring customers a new offer of around 600 WHSmith products on-demand.  

The new partnership launched yesterday (29 March) in Reading and will be rolled out to nine stores across the UK over the next week, covering Richmond, Muswell Hill, Chiswick, Brighton, Cambridge, Oxford, Leeds, St Albans and Guildford

For the first time, Deliveroo’s growing UK customer base will have access to WHSmith  products including stationery and home office essentials, books, revision guides,  gifting and toys and games.  

Sean Toal, managing director, WHSmith High Street, said: “We’re always exploring  new ways to delight our customers both in store and online by providing them with an exceptional  shopping experience. 

“We’re really excited to be partnering with Deliveroo for this trial which will complement our existing offer and enable our customers to receive the products that they want  and need from us as fast as possible from their local store direct to their door; whether that’s a  greetings card, working from home essentials, a last-minute gift or a newly released book!” 

Carlo Mocci, chief business officer, UK&I at Deliveroo said: “We are delighted to announce  a new partnership with WHSmith in 10 stores across the country. WHSmith is the UK’s leading  stationery retailer and the top consumer choice for high-quality and popular products for the whole  family. 

“This partnership will further increase the choice and selection of on-demand convenience  products for our consumers, delivered in as little as 20 minutes, and will create more work for riders  across the UK.” 

The new partnership builds on a period of strong growth and consumer engagement for Deliveroo over the last year as it continues to rapidly expand its on-demand grocery and convenience offering with leading retailers. 

Deliveroo has almost 6,000 grocery sites in the UK&I across major partners and smaller independent partners, an increase of more than two-thirds compared to the end of 2020.  

 

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