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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Across UK retail destinations, footfall rose by +2.2% last week from the week before, with increases in each of the three destination types, according to Springboard.

Footfall rose in all types of town centres, with the largest rise of +7.1% in regional cities outside of London versus +3.3% in Central London.

Springboard’s Central London Back to the Office benchmark was in line with that of Central London as a whole, rising by +3% from the week before.

The greatest uplift was on Friday when footfall rose by +8.7% overall and by +11.5% in high streets.

The gap from the 2019 footfall level widened to -21.2% last week from -17.1% in the week before, however, footfall was +149% higher than in the same week in 2021 when Lockdown 3 was still in place.

Diane Wehrle, insights director at Springboard, said: “For the fifth consecutive week footfall in UK retail destinations rose last week from the week before, albeit that the degree of uplift appears to be tapering off. Footfall rose across all three destination types, however, the increases in all three were lower than the week before which followed payday, and which is often a driver of retail spending.

“Footfall rose across all types of town centre last week, with an acceleration in the increase in footfall in city centres outside of London accompanied by a lesser uplift in footfall occurred in Central London; in part this is likely to be driven by employees outside of the capital heading back into their offices to a greater degree than in previous weeks.”

She added: “With footfall volumes being much greater in Central London than in cities elsewhere, a smaller increase in activity in the capital versus cities across the UK dampens growth in high street footfall in overall terms.

“Whilst there was once again a rise in footfall last week, the modest scale of the uplift from the week before was not enough to narrow the gap from the 2019 footfall level, which widened from the week before.”

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