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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Boohoo has appointed sustainability expert Kirsty Britz to its board as the latest non-executive director, with effect from today (4 October). She will become a member of the audit and risk committees on appointment.

The online retail giant said her appointment brings additional expertise to the board, particularly in areas of environmental, social and governance matters. 

It marks the latest in a line of appointments for the group. In the last twelve months alone, the group has “significantly” strengthened its board with the appointment of three non-executive directors. In light of this, its board currently comprises a majority of independent directors.

Britz is currently the director of sustainable banking at NatWest Group as well as an independent member of the Professional Standards Committee at HMRC. Prior to joining NatWest Group, she held the role of director of Citizenship at Barclays

She has served as a member of UKRI sustainability advisory group and as a member of NERC independent research panel, as well as holding various sustainability, brand strategy and marketing roles in the retail, telecommunications and advertising sectors.

Mahmud Kamani, group executive chairman, said: “I am delighted to welcome Kirsty to the Board and look forward to the contribution she will bring. Her extensive ESG experience will help ensure the board remains focused on making balanced and sustainable decisions that factor in the impact of our strategy on multiple stakeholder groups.”

Britz added: “I look forward to helping the Group develop its sustainability approach, embedding it into strategy, governance and operations, and ensuring the Board remains focused on building practices fit for a sustainable future.”

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