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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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The Scottish Grocers Federation (SGF) has announced its new partnership with Paypoint, the instore payment service, which will join a corporate member of the trade association’s board.

As part of the partnership, both the SGF and Paypoint will focus on “rebuilding relationships” with other retail partners coming out of the pandemic.

Furthermore, the trade body is set to explore the sector in dealing with issues, such as DRS, Access to Cash and the wider post-Covid-19 economic recovery in Scotland.

Nick Wiles, the chief executive of PayPoint, said: “We’re delighted to be joining the SGF again as an active corporate member and I would like to thank Pete and his team for their constructive engagement to date.

“Over the coming year, there will be many exciting growth opportunities for our retailer partners and we are looking forward to working closely with the SGF to help our Scottish convenience retailer partners get the most out of PayPoint in their stores.”

Pete Cheema, the chief executive of SGF, said: “We warmly welcome this exciting new partnership between SGF and PayPoint and we are committed to making it a success.

“The recent high-level engagement between the two organisations has shown clearly that we have the same aims and objectives in supporting retailers, maximising business development opportunities and working collaboratively.”

He added: “Being a member of SGF will ensure that PayPoint is an integral part of the convenience sector in Scotland.”

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