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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Sustainable fashion brand Reformation has agreed terms to launch a new London flagship store in Covent Garden.

Opening at 27 King Street, the retailer’s latest flagship store follows from its first London site which opened in August 2019.

Reformation was founded in 2009, and acts water, waste, and carbon neutral with a commitment to being climate positive by 2025.

The group’s retail experience echoes its sustainability goals, with a focus on natural and recyclable materials such as vintage furniture, eco-friendly fabrics, hangers, and reusable tote bags. 

The store, which offsets 100% of its electricity usage with wind energy, joins a number of brands with flagship and one-of-a-kind stores in the area, including Chanel, Tom Ford, Paul Smith, Polo Ralph Lauren, and Bucherer.

William Oliver, head of retail and restaurant leasing at property management group Capco Covent Garden, said: “We are delighted to announce that Reformation has chosen Covent Garden as the site of its new UK flagship store. 

“As a sustainable, digitally native fashion brand, Reformation will add to the existing unique shopping experiences that the estate offers for consumers, joining the world-class mix of luxury and contemporary fashion and accessories brands on the estate including Ganni, Tiffany and Co, American Vintage, Vashi, Free People and Mulberry.”

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