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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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ScS has announced that it now expects its full year performance for FY21 to be ahead of market expectations, following a “very encouraging” performance since the reopening of its stores. 

The group also experienced strong order intake growth over the first 21 weeks of the financial year despite the impact of further temporary regional and national store closures across the UK as a result of the pandemic

Increased restrictions across the UK meant its stores were closed from late December onwards, with Scottish stores opening on 5 April, followed by English and Welsh stores on 12 April.

Its optimistic trading update comes as the group was “encouraged” by the strong trading performance since reopening. It said that whilst some uncertainty persists relating to the end to all Covid restrictions, it believes ScS is “well positioned” to maximise opportunities for growth. 

Meanwhile, the launch of the new website has seen the group’s online sales channel continue to make good progress, with a year to date increase in order intake of 95.3% when compared with the same period in the prior year.

Following its strong performance, the group has made the division to restart its dividends, a move that it said reflects its “confidence” in the business going forward. The first payment is expected on 24 July 2021. 

In light of this, and given the strength of the current order book, its outlook for FY22 is “substantially better” than current market forecasts.

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