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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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The British Independent Retailers Association (Bira) is calling for an extension in the government’s Trade Credit Reinsurance (TCR) scheme.

CEO of Bira, Andrew Goodacre said the removal of the scheme as planned on June 30, 2021, could “not come at a worse time for independent retailers”.

In May, the government announced the temporary TCR scheme would close at the end of this month.

The TCR was implemented as a temporary solution for companies struggling to get insurance cover for transactions due to the pandemic.

Goodacre said: “Despite the claim that there is a positive economic outlook and no need for this scheme, we have to recognise that any recovery for the so-called ‘non-essential’ retailers is very fragile. Trade credit is crucial to retail, especially with footfall still 35% below normal levels and restrictions still in place.

“Most retailers who have been closed for eight or nine months over the past year will now be submitting accounts showing losses and increased debt. The danger is that the insurers will assess this risk and reduce or even remove credit. We experienced this while the scheme was in place, and fear for the worst once the scheme is closed.”

He added: “Our research suggests that 50% of our members agree with us. When businesses are trying to rebuild their livelihoods, the last thing they need is loss of credit.”

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