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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Omnichannel retailer Screwfix has surpassed £2bn in sales for the year to January 2021, creating thousands of new jobs in the process.

The firm has also managed to open 30 new stores in the period, bringing its UK and Ireland portfolio to 725.

The sales milestone represents a doubling in revenue over the past five years, during which the group has, on average, opened a new store every week.

Moreover, some 4,000 jobs have been created by the retailer over the past half decade, including over 1,000 colleagues under the age of 24.

John Mewett, CEO at Screwfix, said: “We have continued to keep our customers supplied safely whilst creating opportunities for our colleagues. 

“We have also been able to give back to our communities when they have needed support the most. I’d like to thank all of our colleagues and customers for their incredible support during what has been an extremely challenging year.”

The milestone has been hit two weeks after its parent company Kingfisher, which also owns retail brands such as B&Q, Castorama, and TradePoint, reported a growth in Q4 2020 sales of nearly 17%. 

The group also reported that it expects its adjusted profit before tax for the financial year to 9 January to be upwards of £742m.

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