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Scotland bans click and collect on non-essential retail

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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Stores in Scotland will no longer be able to provide click and collect services for non-essential retail, as the government attempts to clamp down on the spread of Covid-19.

The decision which was announced by first minister Nicola Sturgeon will also see a ban on drinking alcohol outside and people will no longer be allowed to enter hospitality businesses for takeaway services. Meaning all food and drink sales will now be required to be made outside. 

The new regulations are set to come into force on Saturday 16 January, with Sturgeon admitting she was aware “businesses affected by this change will be disappointed”. 

As part of the new legislation click and collect services will now be limited to retailers selling essentials, such as clothing, baby equipment and books. It follows Scotland’s previous decision to re-enter lockdown on 26 December. 

Sturgeon said: “We have already issued guidance to the effect that in Level 4 areas work is only permitted within a private dwelling if it is essential for the upkeep, maintenance and functioning of the household. We will now put this guidance into law.

“I welcome the actions of those businesses that have voluntarily suspended click and collect and tightened their procedures in relation to face coverings.”

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