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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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The John Lewis Partnership is poised to appoint a former Sainsbury’s executive to head up its food operations at Waitrose in an effort to navigate the ongoing pandemic.

According to Sky News, the group’s new chair, Dame Sharon White, has approved the appointment of Sainsbury’s veteran James Bailey for the new role. 

Reports say that an announcement regarding the appointment is expected later on today (29 April). 

Bailey will now replace Rob Collins, who stepped down from the role following a group restructuring last year. 

According to reports, Bailey will now serve as the de facto head of Waitrose, though he may not have a managing director title. 

He was most recently grocery buying director at Sainsbury’s, where he spent 18 years at the chain. During his tenure he was reportedly responsible for £16bn of revenue. 

Since leaving the supermarket giant last year, he has since acted as an adviser and non-executive director at several companies.

The partnership employs 80,000 workers, 52,000 of whom currently work at Waitrose, which operates from 340 sites across the UK. 

According to the group’s trading update last week, demand at Waitrose has “risen sharply” amid the pandemic, though operating costs have also increased in light of online delivery expansion

Nonetheless, the supermarket has seen a “strong” sales growth, up 8% year-on-year since 26 January.

In its full-year results, the partnership expects Waitrose to have only a “modest” sales decline of less than 5%. 

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