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Sainsbury’s lifts food restrictions as stock levels improve

In a letter to customers Sainsbury’s CEO Mike Coupe has revealed that the supermarket giant has lifted buying restrictions on thousands of products amid the coronavirus outbreak.

Coupe revealed that stock levels are now “much better” however some restrictions will stay in place for items such as pasta, UHT milk, antibacterial products and some tinned and frozen foods.

The change in policy also comes after Sainsbury’s received some complaints that the limits were prohibiting some for shopping for other more at risk people.

“You wrote to tell me that product limits were a barrier to being able to shop for other people. We understand that it can be difficult to buy what you need and shop for someone else with the 3 item product limit. We have now lifted buying restrictions on thousands of products and hope that this will help more of you to shop for others,” Coupe said.

It has also been offering priority delivery to 450,000 elderly and vulnerable customers and has now said it is to offer the service to an additional 150,000 received the government database, which includes details of all the people in England who have registered with the government to say that they are vulnerable.

To help the community, Coupe added that Sainsbury’s has donated £3m to Fareshare, which will use that money to “distribute donated food to the people who need it the most”.

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