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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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B&M has reported a “slower performance than anticipated”, despite a 9.3% increase in group revenues during its third quarter.

Over the 13 weeks to 28 December, revenues across its UK stores increased by 8.8% including like-for-like growth of 0.3% for the quarter, against the “backdrop of a challenging broader retail market and our decision not to engage in any early discounting activity.”

The retailer also reported a 2.3% increase in like-for-like revenues. During the period, B&M revealed it had opened 15 new stores as well as relocating 12 others.

Simon Arora, chief executive, said: “Against the backdrop of a difficult UK retail environment with reduced shopper footfall and political uncertainty, our core B&M UK business generated continued growth and delivered a record level of peak season sales. 

“Cumulatively, B&M UK has achieved +2.3% LFL sales growth during the financial year to date, albeit with a slower performance than anticipated during the run up to Christmas.”

He added: “Overall the business delivered a good quarter operationally. Costs were well controlled and, combined with our usual strong focus on cash gross margins, yielded a profitable outcome. We were also able to exit the period with normal seasonal inventory levels.”

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