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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Retail trade union The Union of Shop, Distributive and Allied Workers (Usdaw) is set to protest Boohoo’s AGM today, (21 June) over the company’s refusal to meet over ethical trading.

The protest will take place at Boohoo’s HQ on Dale Street in Manchester, and at its AGM on Hardman Square, Manchester.

Recently, the Environmental Audit Committee put pressure on the retailer to meet with the union to discuss ethical trading and the union also protested on 7 June at three locations.

Mike Aylward, Usdaw divisional officer says: “Today we are asking Boohoo shareholders to consider whether the company’s bold statements on ethical trading are true, when Boohoo refuses their staff a voice through an independent trade union. The fact that the Ethical Trading Initiative has not yet been able to accept Boohoo into membership is a serious concern for the company, particularly in an industry where consumers are rightly giving ever more regard to ethical shopping.

“Ethical trading isn’t just about checking the terms and conditions of workers in the supply chain, as important as that is, it’s also about ensuring Boohoo’s directly employed staff are treated with dignity and respect.

The protest comes in the week that the retailer announced its first sustainable fashion line, which is made using recycled polyester.

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