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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Amazon has announced a new Christmas bonus for both full-time and part-time front-line employees.

UK Operations employees who are employed by the company from 1 December to 31 December will qualify for a bonus of £300 for full-time employees and £150 for part-time employees.

Dave Clark, the senior vice president of worldwide operations at Amazon, confirmed the news in a recent blog post. 

He said: “I’ve been at Amazon for 22 holiday seasons and this one is definitely unique, to say the least. I’m grateful to our teams who continue to play a vital role serving their communities. 

“As we head into the peak of the holiday season, we want to share our appreciation through another special recognition bonus, totaling more than $500m (£374m) for our front-line employees across the world.” 

He added: “Combined with other holiday pay incentives, in this quarter alone we are investing over $750m (£561m) in additional pay for our front-line hourly workforce. This brings our total spent on special bonuses and incentives for our teams globally to over $2.5bn (£1.9bn) in 2020, including a $500m (£374m) thank you bonus earlier this year.

“Our teams are doing amazing work serving customers’ essential needs, while also helping to bring some much-needed holiday cheer for socially-distanced families around the world. I’ve never been more grateful for — or proud of — our teams.”

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