Online & Digital
Shopper satisfaction with online delivery falls
![](https://b855165.smushcdn.com/855165/wp-content/uploads/2019/03/online-shop-14619147928fq-e1552384189279-780x470.jpg?lossy=1&strip=1&webp=1)
New research has suggested that there has been a “notable decline” in shopper satisfaction with online delivery, after several years of it remaining stable.
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