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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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A third of UK online shoppers have chosen to buy from abroad according to a survey by online shopping community Pepper.com.

Shoppers are thought to be looking overseas due to a rise in UK prices following the UK’s vote to leave the EU.

The UK is much more loyal to its own online retailers than Italy, where 86% of shoppers buy from abroad. Spain and Germany also prefer to look overseas with 78% and 77% respectively shopping on foreign sites.

Around 60% of UK shoppers said they used foreign online retailers as the price was much better than UK retailers, even with additional shipping costs.

A third of shoppers in the UK said that they shopped abroad because that was the only place they could find the items they were looking for.

The figures come amid a significant number of bankruptcies, layoffs and premises closures on the UK high street, including BHS, Toys R Us, Maplin, Mothercare and Marks & Spencer.

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