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Amazon responds amid Black Friday warehouse protests

On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Amazon has responded to claims made by workers’ union GMB calling working conditions “inhumane” as “simply wrong”, as employees from some of its UK warehouses mounted protests this Black Friday.  

Hundreds of Amazon warehouse workers have protested at the online retail giant’s warehouses in Rugeley, Swansea, Peterborough, Milton Keynes and Warrington.

In a statement Amazon responded by saying that it has 40% fewer injuries on average when compared to similar warehousing companies in the UK. It said: “Amazon has created in the UK more than 25,000 good jobs with a minimum of £9.50/hour and in the London area, £10.50/hour on top of industry-leading benefits and skills training opportunities.

“All of our sites are safe places to work and reports to the contrary are simply wrong. According to the UK Government’s Health and Safety Executive, Amazon has over 40% fewer injuries on average than other transportation and warehousing companies in the UK.

“We encourage everyone to compare our pay, benefits, and working conditions to others and come see for yourself on one of the public tours we offer every day at our centers across the UK uk.amazonfctours.com.”

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