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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Chris Edwards, the founder of collapsed bargain retailer Poundworld, has criticised its owners TPG claiming they “badly managed” the chain.

Poundworld’s remaining stores are all set to close by 10 August after it fell into administration on June 11. Private equity firm TPG attributed the collapse to a change in consumer behaviour and the struggling retail market in the UK.   

However Edwards, who sold the business to TPG for £150m in 2015 and made a last ditch effort to buy around 180 stores, said that it was instead down to TPG’s management.

He said: “The new owners made expensive decisions that the business couldn’t take. They started recruiting people from supermarket backgrounds, who didn’t understand the discount, fixed-price model and with this they blew the firm’s wage structure.

“Then, they started selling multi-price products completely ignoring Poundworld’s USP, which was its amazing range of products that were all priced at just a pound.”

“In my opinion the administrator deliberately slowed down any potential sale of the business to generate more cash, with no thought for the jobs that would be lost. In the last seven weeks, I’d estimate the business turned over approximately £40 million and we’ll wait and see where this money ends up,” he added.

TPG declined to comment on Edwards’ comments.

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