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Aldi customer finds half a rat in frozen vegetable

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In this episode we speak to Matt Dalton, consumer sector leader at Forvis Mazars. Matt discussed the biggest challenges facing the retail sector, from cost pressures and wage increases to polarised property markets and geopolitical shocks, and the ways in which retailers can best navigate these. We also explore how short-term cost-cutting could undermine long-term resilience, and how retailers can best remain agile and adaptable in unforecastable times.

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A customer has found half a dead rat at the bottom of a bag of frozen vegetables, bought at discount supermarket Aldi.

According to reports Pat Bateman had just finished feeding her two-year-old daughter and noticed the rodent when putting the vegetables back into the freezer.

Aldi initially offered her £30 off her next shop, later increased to £550.

Bateman told media: “It was nearly empty so that’s why I spotted something that looked out of place in the bottom of the bag. I couldn’t believe my eyes when I pulled it out. It just looked like half a rat. It had fur on it. I showed my husband and because it was frozen we left it to defrost before taking another look at it.”

An internal Aldi report said: “An investigation is under way to identify the root cause and implement corrective action to prevent any re-occurrence before production restarts.”

In a statement, the supermarket said: “Following Mrs Bateman’s complaint, we removed this product from sale to prevent any further issues. We have suspended all orders from this production site whilst we investigate this matter.”

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