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Christmas Shopping

On the final episode of season three we sit down with Claire Watkin, CEO of The Fine Bedding Company, a fourth-generation business founded in 1912. She shares how the brand has performed in recent years and what its proposition really stands for today. We explore balancing heritage with innovation, building sustainability into products and operations, and the journey to a zero-waste eco-factory in Estonia. Claire also unpacks earning consumer trust, making the investment case, and her advice to the next generation of leaders.

Figures released by Network Rail show total train station retail sales for the festive period grew by 9% this year.

The figures, which span 18 November to 23 December, suggested a growing desire for convenience retail, Network Rail said.

Station retailers saw a total of over £110m in sales during the busy period with gifting and food outlets performing best, suggesting that shoppers were turning to stations for last-minute gifts, supermarket shopping, and pre-Christmas dining.

Across the same period, 105 million people visited Network Rail’s stations and one in three (31%) of these station users entered a retail outlet.

The highest growth stations in London were Paddington (+42%), Euston (+12%) and King’s Cross (+12%), with five stations in total recording double-digit growth. Meanwhile, Manchester Piccadilly (+9%) and Bristol (+7.4%) were the best performers outside of the capital.

Hamish Kiernan, commercial director of retail, Network Rail, said: “Our station retailers have enjoyed a very successful Christmas with like-for-like retail sales increasing by 3%.

“This achievement isn’t by chance, our investment in stations and our diverse, high-quality retail offer is directly linked to our retail performance and customer satisfaction, both of which are growing. Gone are the days when our stations were only used for catching a train, they are now also destinations of choice for shopping, dining and socialising.”

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