Search Results for: embrace technology
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Analysis
The Great Covid Experiment – Is the Pure-play Retailer Dead?
A year of enforced change in buying habits where pretty much everything went online is set to revert to “the…
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Analysis
Plastic Packaging Tax revenues should be reinvested in retail
It’s now less than 12 months until UK retailers face paying a new levy on plastic packaging, with this set…
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Analysis
How Amazon delivered a smart retail customer experience with a human touch
Competition in modern retail is all about customer experience, and during the pandemic e-commerce and digital retail has accelerated rapidly,…
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Analysis
Amazon Fresh and the rise of automation in retail
Years ago when someone walked into a shop and emerged without paying, it usually resulted in an arrest and a…
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Advice
How retailers can succeed in the era of anonymised digital marketing
As we peer out of the fog of Covid, and look towards a time when we can emerge from Lockdown…
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Features
What’s next for Primark?
Primark’s opening statement for 2021 had a slightly more sombre tone than you would expect from one of the UK’s…
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News
Headless commerce, friend or foe?
Steve Jobs knew a thing or two about delivering exceptional experiences. Despite running a technology business, Jobs did not believe…
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Advice
How the retail experience is evolving in a contactless world
The goalposts have moved for digital customer experience and retailers the world over need to excel online now or risk…
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Coronavirus Featured Content
The three waves for retailers
Retailers don’t have the luxury of focusing solely on the short-term impact of Covid-19. The familiar retail experience that we’ve…
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Comment
Security: The new experience shoppers are seeking in the ‘new normal’?
Retailers have been battling COVID-19 for months. Many traditional brick-and-mortar stores closed. Workforces were scattered — either furloughed or required…
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