Productivity
This coverage explores productivity in the UK retail industry, focusing on workforce effectiveness, operational efficiency, process innovation, and cost control. Reporting provides insight into how retailers optimise resources and performance to remain competitive — supporting executives, managers, and professionals driving improvement initiatives.
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Jul- 2025 -22 JulySupermarkets
Asda to offer additional training to underperforming staff
Asda is planning to offer underperforming staff in its home shopping team additional training as part of efforts to improve efficiency and win back customers, according to the Telegraph. The supermarket will use data to assess how quickly staff pick and pack online orders, the accuracy of item selection and…
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Jun- 2025 -25 JuneDIY
Halfords profits rise 6.4% to £38.4m in FY25
Halfords has reported that its underlying profit before tax rose 6.4% to £38.4m for the year ended 28 March 2025, above the previously guided £32m to £37m range. Alongside this, its group sales rose 2.5% on a like-for-like basis while its overall revenues inched up 0.1% to £1.72bn. However, the…
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10 JuneDepartment Stores
John Lewis Partnership to reduce staff committee to boost efficiency
The John Lewis Partnership is set to cut its partnership council by a quarter this autumn, reducing the number of members from 57 to 43, according to reports from The Telegraph. The committee is an important part of the partnership’s democratic structure as staff that are elected to the council…
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9 JuneHigh Street
One in 10 part-time retail jobs at risk by 2028, warns BRC
The British Retail Consortium (BRC) has warned that around 160,000, or more than one in 10, part-time retail roles are in danger of being lost over the next three years. The warning follows a new report published by the BRC which lays bare the threats to retail employment, which has…
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May- 2025 -30 MayEconomy
Lidl, Halfords and The Range repay staff over minimum wage breach
Lidl, Halfords and The Range are among a number of UK companies named and shamed by the Department for Business and Trade for paying some workers less than minimum wage between 2015 and 2022. Lidl failed to pay £286,437.18 to 3,423 workers, Halfords failed to pay £140,829.79 to 4,341 workers…
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7 MayFeatures
Retailers at risk: how cyber threats are shaping the future of commerce
In recent weeks two major UK retailers – Marks and Spencer and Co-op – have fallen victim to high-profile cyber attacks that sent ripples through the entire retail sector. These breaches were a stark reminder that no company, no matter how established or trusted, is immune from cyber threats. As…
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7 MayLuxury Goods
Hugo Boss holds guidance despite 2% fall in Q1 sales to €999m
Hugo Boss is maintaining its sales outlook for the year, despite having reported that sales fell by 2% to €999m (£850m) during the first quarter of 2025. Q1 sales dipped by 1% in both EMEA and the Americas. In the Asia Pacific region, sales dropped by 8% due to persistently…
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7 MayHigh Street
Card Factory sales and profits rise in FY25 amid growth strategy
Card Factory has welcomed a year of “resilient” trading, with both revenues and profits rising as the group implemented its growth strategy and expanded its store portfolio and product offerings over the period. In the full-year ended 31 January 2025, adjusted profit before tax rose by 6.3% to £66m, while…
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Apr- 2025 -24 AprilFeatures
Retail’s staffing crisis: why jobs are disappearing and what’s next
Across the UK, retail employment remains 5% below pre-pandemic levels, according to Deputy’s Big Shift 2025 report. The decline is steady, pushed along by automation, e-commerce, and shifting worker expectations. In contrast, London’s hospitality sector is booming – fuelled by the city’s night-time economy, now worth a quarter of all…
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10 AprilSport & Leisure
JD Sports FY PBT to meet expectations
JD Sports has revealed that it expects its FY26 profit-before-tax to be in line with analysts expectations at £920m, but has warned that the year will be “challenging” due to market volatility and tariffs. The retailer also expects its total revenue to grow around 10% due to the impact of…
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