Omnichannel
This coverage explores the evolution and execution of omnichannel strategies within the UK retail industry. Reporting highlights technology integration, customer experience innovations, store–online alignment, supply chain adjustments, and leadership decisions driving seamless retail operations. Designed for executives and managers, it provides analysis to support strategic planning and operational excellence across digital and physical retail channels.
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Dec- 2025 -3 DecemberFeatures
Inside Quiz’s measured return to store expansion
Quiz Clothing is entering a new phase. After two difficult years marked by falling demand due to fading relevance with its core shopper, and a short spell in administration, the Glasgow-based fashion retailer is preparing to expand again. The business, which operates 40 UK stores and works with franchise and…
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2 DecemberHigh Street
M&S appoints New Look exec to innovation director role
Marks and Spencer (M&S) has announced the appointment of Elaine Cartwright as its new stores director of innovation and implementation. Cartwright has joined M&S from New Look where she spent over 12 years in various roles, most recently serving as its retail director UK and ROI. Prior to her time…
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1 DecemberPeople Moves
Kingfisher hires Hélène Trad as retail media director
International home improvement company Kingfisher has appointed senior retail media specialist Hélène Trad as retail media director, effective from 1 December 2025. Trad, who will be based at the group’s London headquarters, joins with more than 20 years’ experience in digital advertising and customer data strategy. Her background includes senior…
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Nov- 2025 -20 NovemberClothing & Shoes
JD Sports warns of future volatility despite Q3 sales rise
JD Sports has seen total Q3 sales rise by 8.1%, but has warned that volatility and rising unemployment may hit its full-year profits. In the UK, like-for-like sales were down by 3.3% amid a “tough consumer backdrop and unseasonably warmer weather” in September, which hit apparel sales and the group’s Outdoors…
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18 NovemberOnline & Digital
N Brown appoints Trading and Marketing director
N Brown Group has announced the appointment of Arfan Sabir to its newly-created role of Trading and Marketing director.In his new role, Sabir will bring together N Brown’s Trading and Marketing functions for the first time, creating a more integrated approach that aims to expand its focus on commercial opportunities…
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14 NovemberClothing & Shoes
Kim Kardashian’s Skims valued at $5bn after latest funding round
Skims has closed a $225m (£170.9m) equity financing round that values the apparel company at $5bn (£3.80bn) with the proceeds earmarked for further store openings, international growth and product development. The round, announced on 12 November, was led by Goldman Sachs Alternatives with participation from affiliated funds of BDT and…
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7 NovemberOnline & Digital
M&S to expand Zalando partnership
Marks and Spencer has signed a partnership agreement with ZEOS, the B2B unit of Zalando, to fulfil its entire online direct-to-consumer orders in continental Europe covering 21 markets. The new agreement will enable M&S to take advantage of ZEOS’ inventory efficiency, creating one single stock pool as well as an…
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Oct- 2025 -28 OctoberClothing & Shoes
Total Capital boosts Weird Fish stake to 80% via Auralis
The private equity backer of Weird Fish has launched a new investment vehicle, which sees Total Capital Partners (TCP) rolling Weird Fish into a new holding company while raising its stake in the group. The new company, named Auralis, has seen TCP raised its stake in the clothing brand to…
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23 OctoberFeatures
Insights to impact: How shopper behaviour testing drives stronger retail performance
In UK retail, the margin for error is narrowing. Costs are rising, shopper behaviour is unpredictable, and the pace of change is accelerating. Leaders must now make faster, smarter decisions, where every choice impacts profit, performance and reputation. Yet one area of retail strategy lags behind: how teams test, validate,…
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22 OctoberFeatures
The Cotswold Company: when success spurs a sale
When a private equity firm begins preparing to sell a company performing at its peak, it can seem counterintuitive. Yet reports that True, the private equity owner of The Cotswold Company, has appointed Arrowpoint Advisory to explore a potential sale suggest a strategic play. It’s one that reveals as much…
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