Cyber Attack
This coverage examines the impact of cyber attacks on the UK retail sector, focusing on incidents that have disrupted operations, compromised customer data, and led to significant financial losses. Reporting highlights notable cases such as the £300m ransomware attack on Marks and Spencer, which halted online operations for nearly seven weeks and exposed sensitive customer information. Other affected retailers include Co-op and Harrods, both of which experienced service disruptions and data breaches. The coverage also explores the tactics employed by hacker groups like Scattered Spider and DragonForce, including social engineering and SIM swapping techniques. These insights are tailored for retail executives, IT professionals, and stakeholders seeking to understand the evolving cybersecurity landscape and its implications for retail operations.
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Jul- 2024 -23 JulyDIY
Tapi rescues Carpetright brand as 1,500 jobs lost
Rival brand Tapi has acquired the Carpetright brand and 54 of its stores out of administration but more than 1,500 jobs are set to be axed, it has been revealed. Whilst the deal has saved over 300 jobs, administrators from PwC said it was with “deep regret” that 1,018 employees were…
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Jun- 2024 -28 JuneClothing & Shoes
Shoe Zone subject of cyber attack
Shoe Zone has confirmed it was the subject of a cyber incident which has resulted in unauthorised access to certain online systems and data.The company said that once it became aware of the incident, it enacted its established IT security protocols and took “immediate steps” to stop the unauthorised access…
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Jun- 2023 -6 JuneTechnology
Boots among companies hit by cyber attack
Boots is one of a number of major companies including the BBC and British Airways that has been bit by a cyber attack believed to have been orchestrated by a Russian-speaking criminal gang. Reports suggest the hackers targeted software called MOVEit used by payroll provider Zellis. According to The Telegraph,…
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Mar- 2023 -3 MarchHigh Street
WH Smith hit by cyber security attack
WH Smith has been hit by a large cyber security incident which has resulted in company data, including current and former employee data, being hacked by attackers. The group said the attack had no impact on its trading activities, and that its website, customer accounts and customer databases were unaffected…
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Sep- 2022 -7 SeptemberHigh Street
WH Smith buoyed by travel as high street sales take hit
WH Smith expects that full-year trading will be in line with expectations in FY22, as a rebound in its travel business helped mitigate weaker sales across the high street. Total revenue surpassed 2019 levels at 112% in the half-year ended 27 August 2022, while Travel was “comfortably in excess of…
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Jun- 2022 -8 JuneDIY
Safestyle welcomes 6.7% revenue growth
Safestyle UK plc, the UK-focused retailer and manufacturer of PVCu replacement windows and doors for the homeowner market, has welcomed “robust” trading in the first four months of the year, with revenue up by 6.7%. Despite a cyber attack in the first quarter of the year, by the end of…
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Dec- 2021 -7 DecemberSupermarkets
Over 300 Spar stores shut following cyber attack
More than 300 Spar stores have been forced to temporarily close after a widespread cyber attack hit the group’s IT systems. A spokesperson for the group confirmed the news to Sky, adding that some stores avoided closure by switching to cash only payments. A statement from the group said: “We…
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Mar- 2021 -26 MarchClothing & Shoes
Fat Face reveals it was a victim of a cyber attack
Fat Face has revealed it was the subject of an IT hack on 17 January 2021, where it is believed an “unauthorised third party” accessed staff and customer information. The retailer said following an “exercise involving data analysis and categorisation”, it is now contacting a select number of employees, former…
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Oct- 2020 -21 OctoberOnline & Digital
BRC launches toolkit to combat retail cyber attacks
The British Retail Consortium (BRC) has developed a new toolkit which supports business leaders in taking steps to reduce the threat of a cyber attack in the retail sector. Experts from the National Cyber Security Centre (NCSC) have assisted in the production of the BRC’s toolkit. The ‘Cyber Resilience Toolkit…
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Jul- 2018 -3 JulyHigh Street
Personal information of job applicants leaked in Costa Coffee data breach
The parent company of Costa Coffee, Whitbread, has been the subject of a data breach which has seen personal information of job candidates exposed. A cyber attack was carried out on Whitbread’s recruitment agency, PageUp, potentially leaving data including home address, email address, telephone number, maiden name, date of birth,…
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