Cyber Attack
This coverage examines the impact of cyber attacks on the UK retail sector, focusing on incidents that have disrupted operations, compromised customer data, and led to significant financial losses. Reporting highlights notable cases such as the £300m ransomware attack on Marks and Spencer, which halted online operations for nearly seven weeks and exposed sensitive customer information. Other affected retailers include Co-op and Harrods, both of which experienced service disruptions and data breaches. The coverage also explores the tactics employed by hacker groups like Scattered Spider and DragonForce, including social engineering and SIM swapping techniques. These insights are tailored for retail executives, IT professionals, and stakeholders seeking to understand the evolving cybersecurity landscape and its implications for retail operations.
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May- 2025 -2 MayDepartment Stores
Harrods latest retailer to face cyber attack
Harrods has become the latest retailer to be targeted by cyber attacks, only days after Marks and Spencer and the Co-op were similarly targeted. The luxury department store confirmed it has “restricted internet access” in an attempt to fend off the attack, and according to Sky News, is engaging specialists…
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1 MayNews-In-Brief
Today’s news in brief-1/2/25
The Co-op has shut down parts of its IT systems after hackers attempted unauthorised access, causing minor disruptions to call centres and back-office operations. Stores, funeral homes, and quick commerce services remain unaffected. The company assured customers no action is required but is monitoring the situation. This follows a recent…
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1 MaySupermarkets
Hackers target Co-op IT systems
The Co-op has shut down parts of its IT systems in response to hackers attempting to gain access to them. The company stated that the “proactive measures” it had taken to fend off the attack had had a “small impact” on its call centre and back office. Despite this, all…
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Apr- 2025 -30 AprilSupermarkets
M&S cyber attack tied to teenage cyber criminal gang
Marks and Spencer’s major cyber attack has been linked to Scattered Spider, a gang of British and American teenage cyber criminals, according to the Telegraph. The incident, which caused a widespread outage of M&S’s contactless payments and click-and-collect services over the Bank Holiday weekend, forced customers to ditch their full…
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25 AprilSupermarkets
M&S halts online orders amid cyber attack fallout
Marks and Spencer has paused all online orders through both its website and apps following a cyber attack that hit the retailer last week. In a statement the group said it was “truly sorry for the inconvenience”, and had taken the measure as part of “proactive management”. A statement on…
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Jul- 2024 -23 JulyNews
Today’s news in brief-23/7/24
Tapi Carpets and Floors Limited has acquired the Carpetright brand and 54 stores following its collapse into administration. While over 300 jobs were saved, more than 1,500 employees face redundancy due to the challenging retail climate and recent cyber attack woes. Ikea plans to open 100 additional click-and-collect points at…
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23 JulyDIY
Tapi rescues Carpetright brand as 1,500 jobs lost
Rival brand Tapi has acquired the Carpetright brand and 54 of its stores out of administration but more than 1,500 jobs are set to be axed, it has been revealed. Whilst the deal has saved over 300 jobs, administrators from PwC said it was with “deep regret” that 1,018 employees were…
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Jun- 2024 -28 JuneClothing & Shoes
Shoe Zone subject of cyber attack
Shoe Zone has confirmed it was the subject of a cyber incident which has resulted in unauthorised access to certain online systems and data.The company said that once it became aware of the incident, it enacted its established IT security protocols and took “immediate steps” to stop the unauthorised access…
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Jun- 2023 -6 JuneTechnology
Boots among companies hit by cyber attack
Boots is one of a number of major companies including the BBC and British Airways that has been bit by a cyber attack believed to have been orchestrated by a Russian-speaking criminal gang. Reports suggest the hackers targeted software called MOVEit used by payroll provider Zellis. According to The Telegraph,…
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Mar- 2023 -3 MarchHigh Street
WH Smith hit by cyber security attack
WH Smith has been hit by a large cyber security incident which has resulted in company data, including current and former employee data, being hacked by attackers. The group said the attack had no impact on its trading activities, and that its website, customer accounts and customer databases were unaffected…
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