Cyber Attack
This coverage examines the impact of cyber attacks on the UK retail sector, focusing on incidents that have disrupted operations, compromised customer data, and led to significant financial losses. Reporting highlights notable cases such as the £300m ransomware attack on Marks and Spencer, which halted online operations for nearly seven weeks and exposed sensitive customer information. Other affected retailers include Co-op and Harrods, both of which experienced service disruptions and data breaches. The coverage also explores the tactics employed by hacker groups like Scattered Spider and DragonForce, including social engineering and SIM swapping techniques. These insights are tailored for retail executives, IT professionals, and stakeholders seeking to understand the evolving cybersecurity landscape and its implications for retail operations.
-
Jun- 2025 -11 JuneDepartment Stores
M&S restarts online orders after cyber attack
Marks and Spencer (M&S) has announced that it has resumed online orders after halting them due to a cyber attack on its networks. The retailer stated that shoppers are now able to buy a selection of fashion items for home delivery across England, Scotland and Wales. The company stated that…
Read More » -
5 JuneHigh Street
Co-op ‘nearing recovery’ following cyber attack, says CEO
The boss of Co-op has said the company is “nearing recovery” following a major cyber attack earlier this year. In a post on LinkedIn, CEO Shirine Khoury-Haq confirmed that the group’s systems were “now stable”, noting there was “still work to do to unwind the operational and technical impacts of…
Read More » -
4 JuneOnline & Digital
North Face and Cartier customer data stolen in cyber attacks
North Face and Cartier have become the latest retailers to see customer data breached in cyber attack incidents. VF Corporation, the owner of North Face, wrote to some customers to inform them of “unusual activity” discovered last month, which was investigated “immediately”. It told customers that the attacker could have…
Read More » -
3 JuneDepartment Stores
M&S CEO’s pay hit £7.1m before cyber attack
M&S has revealed in its annual report that its CEO Stuart Machin took home £7.1m in pay for the year ended 29 March 2025, up from £5.1m the year before. The pay packet was made up of an £843,000 base salary and a £1.63m bonus alongside £4.6m in performance related…
Read More » -
May- 2025 -28 MayClothing & Shoes
Adidas customer data stolen in cyber attack
Adidas has confirmed that it was hit by a cyber attack last week, stating that an external party obtained consumer data through a third party customer service provider. The German sportswear giant claimed that the affected data did not contain passwords, credit card details or any payment related information, but…
Read More » -
27 MaySupermarkets
M&S to open 12 new stores in former Homebase sites
Marks and Spencer is set to open 12 brand new food stores on former Homebase sites across England, in a move that will create over 550 new jobs. The openings form part of M&S’s store rotation and renewal programme, which aims to create 420 “bigger, fresher” food stores and transform…
Read More » -
21 MaySupermarkets
M&S warns of £300m profit hit following cyber attack
Marks and Spencer has reported its highest profits in over 15 years, with pre-tax profits up by 22.2% to £875.5m in its full-year results, but has warned it faces a £300m hit to next year’s profits amid ongoing disruption from a major cyber attack. In the year ended 29 March…
Read More » -
20 MaySupermarkets
Law firm files class action lawsuit against M&S following data breach
A Scottish law firm has launched a class action legal case against Marks and Spencer after customers’ personal data was stolen following a major cyber attack. Thompsons Solicitors said it has received an “avalanche” of enquiries following Marks and Spencer’s confirmation that customer data had been stolen through the attack.…
Read More » -
19 MaySupermarkets
M&S boss faces pay package hit amid cyber attack
Marks and Spencer boss Stuart Machin’s pay is reportedly expected to be cut by up to £1.06m after a cyber attack caused the company’s shares to drop by 14%, according to the Financial Times. The hacking incident on 22 April 2025 could cost Machin about £831,000 on a performance share…
Read More » -
13 MayHigh Street
M&S confirms customer data stolen in cyber attack
Marks and Spencer has told customers that some of their personal data has been stolen following a major cyber attack last month. However, it said the data does not include usable payment or card details, which are not held on its systems, and does not include any account passwords. It…
Read More »
