Cyber Attack
This coverage examines the impact of cyber attacks on the UK retail sector, focusing on incidents that have disrupted operations, compromised customer data, and led to significant financial losses. Reporting highlights notable cases such as the £300m ransomware attack on Marks and Spencer, which halted online operations for nearly seven weeks and exposed sensitive customer information. Other affected retailers include Co-op and Harrods, both of which experienced service disruptions and data breaches. The coverage also explores the tactics employed by hacker groups like Scattered Spider and DragonForce, including social engineering and SIM swapping techniques. These insights are tailored for retail executives, IT professionals, and stakeholders seeking to understand the evolving cybersecurity landscape and its implications for retail operations.
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May- 2025 -28 MayClothing & Shoes
Adidas customer data stolen in cyber attack
Adidas has confirmed that it was hit by a cyber attack last week, stating that an external party obtained consumer data through a third party customer service provider. The German sportswear giant claimed that the affected data did not contain passwords, credit card details or any payment related information, but…
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27 MaySupermarkets
M&S to open 12 new stores in former Homebase sites
Marks and Spencer is set to open 12 brand new food stores on former Homebase sites across England, in a move that will create over 550 new jobs. The openings form part of M&S’s store rotation and renewal programme, which aims to create 420 “bigger, fresher” food stores and transform…
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21 MaySupermarkets
M&S warns of £300m profit hit following cyber attack
Marks and Spencer has reported its highest profits in over 15 years, with pre-tax profits up by 22.2% to £875.5m in its full-year results, but has warned it faces a £300m hit to next year’s profits amid ongoing disruption from a major cyber attack. In the year ended 29 March…
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20 MaySupermarkets
Law firm files class action lawsuit against M&S following data breach
A Scottish law firm has launched a class action legal case against Marks and Spencer after customers’ personal data was stolen following a major cyber attack. Thompsons Solicitors said it has received an “avalanche” of enquiries following Marks and Spencer’s confirmation that customer data had been stolen through the attack.…
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19 MaySupermarkets
M&S boss faces pay package hit amid cyber attack
Marks and Spencer boss Stuart Machin’s pay is reportedly expected to be cut by up to £1.06m after a cyber attack caused the company’s shares to drop by 14%, according to the Financial Times. The hacking incident on 22 April 2025 could cost Machin about £831,000 on a performance share…
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13 MayHigh Street
M&S confirms customer data stolen in cyber attack
Marks and Spencer has told customers that some of their personal data has been stolen following a major cyber attack last month. However, it said the data does not include usable payment or card details, which are not held on its systems, and does not include any account passwords. It…
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8 MayNews-In-Brief
Today’s news in brief-8/5/25
Next has increased its full-year profit guidance to £1.08bn, up £14m, following an 11.4% rise in Q1 full-price sales, outperforming its 6.5% forecast. The retailer attributed the £55m sales boost to warmer spring weather but cautioned that some demand may have been pulled forward from Q2. While retail sales surged,…
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8 MaySupermarkets
Co-op sends more stock to rural stores amid cyber attack disruption
Co-op has made the decision to prioritise sending grocery supplies to rural and island-based stores in the aftermath of a disruptive cyber attack that has destabilised its supply chains across the country. The news comes as concerns have been raised about shortages in remote communities following the attack, particularly for…
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6 MaySupermarkets
Co-op and M&S face continued cyber attack disruption
Co-op and Marks and Spencer are both still dealing with the aftermath of cyber attacks which hit them last week. Co-op has warned of ongoing product shortages as it continues to battle the “sustained” cyber attack, particularly in fresh categories such as fruit, vegetables, meat and dairy. The retailer confirmed…
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2 MaySupermarkets
Co-op instructs staff to keep cameras on amid cyber attacks
Co-op has instructed staff to keep their cameras on during remote work meetings, as a way to verify all attendees following a cyber attack at the group, the BBC has reported. An internal email was sent to the 70,000 employees of the supermarket, funeral service, and insurance group, urging them…
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