Cyber Attack
This coverage examines the impact of cyber attacks on the UK retail sector, focusing on incidents that have disrupted operations, compromised customer data, and led to significant financial losses. Reporting highlights notable cases such as the £300m ransomware attack on Marks and Spencer, which halted online operations for nearly seven weeks and exposed sensitive customer information. Other affected retailers include Co-op and Harrods, both of which experienced service disruptions and data breaches. The coverage also explores the tactics employed by hacker groups like Scattered Spider and DragonForce, including social engineering and SIM swapping techniques. These insights are tailored for retail executives, IT professionals, and stakeholders seeking to understand the evolving cybersecurity landscape and its implications for retail operations.
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Sep- 2025 -25 SeptemberSupermarkets
Co-op falls to £75m HY loss after cyber attack disrupts trading
Co-op has reported a £75m underlying pre-tax loss for the six months to 5 July 2025, after a cyber attack disrupted its trading . The result compares with a £3m profit in the same period last year. The attack also contributed to a 2.1% decline in revenues to £5.48bn, with…
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18 SeptemberHigh Street
Next CEO warns UK economy faces ‘anaemic growth’ despite HY profit uplift
Next has revealed that its profit-before-tax rose 13.8% to £515m for the half year ended July 2025 as its CEO warned that the UK is facing “anemic growth”. It comes as the group’s revenues rose 10.3% to £3.25bn, helped by favourable weather and business gained during the M&S cyber attack…
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12 SeptemberSupermarkets
M&S tech chief steps down months after £300m cyber attack
Marks and Spencer’s chief digital and technology officer, Rachel Higham, has reportedly stepped down from the role less than 18 months after joining from BT, according to Sky News. News of Higham’s departure comes after an internal memo to staff, which was circulated yesterday (12 September) said she was “stepping…
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8 SeptemberSupermarkets
Waitrose sales outgrow rivals for fourth consecutive month
Sales at Waitrose grew 0.5 percentage points more than its supermarket rivals for the four weeks ended 9 August 2025, according to data from NIQ Scantrack seen by The Telegraph. This growth marked the fourth consecutive month it has outgrown its rivals as it revamped its stores and improved its…
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Jul- 2025 -15 JulyClothing & Shoes
Sosandar lowers FY26 guidance after M&S cyber attack
Sosandar has lowered its profit expectation for the current year, revealing that it now expects revenues to rise 18% to £43.6m with pre-tax profits of £400k, after a cyber attack at its second largest third-party partner M&S disrupted sales in the first quarter. The company previously expected £46.2m in revenues…
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14 JulyLuxury Goods
Louis Vuitton confirms UK customer data stolen in cyber attack
Louis Vuitton has confirmed that data belonging to UK shoppers was stolen in a cyber attack on its systems earlier this month. The luxury fashion brand said an unauthorised third party accessed its UK operations on 2 July, taking names, purchase history and contact details of customers. However, the company…
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11 JulyShopping Centres
NCA arrests four over cyber attacks on M&S, Co-op and Harrods
Four people have been arrested as part of a National Crime Agency (NCA) investigation into cyber attacks on Marks and Spencer, Co-op and Harrods. Two men aged 19, a 17-year-old boy, and a 20-year-old woman were detained at home addresses in the West Midlands and London on 10 July. They…
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9 JulyHigh Street
M&S boss confirms DragonForce behind cyber attack
Marks and Spencer chair Archie Norman has confirmed to a Parliamentary select committee that hacker group DragonForce was behind the cyber attack which forced the company to halt online orders and left customers with empty shelves. Norman told MPs that he believed the group was motivated by “partly, undoubtedly, ransom…
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Jun- 2025 -20 JuneSupermarkets
Morrisons Q2 sales up 4.2% to £3.9bn
Morrisons has revealed that its total sales rose 4.2% up to £3.9bn for the 13 weeks ended 27 April 2025. Alongside this its like-for-like group sales were up 3.9%. The supermarket stated that this followed successful in-store trials of new initiatives including a more focused range, improvements to Market Street…
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18 JuneSupermarkets
Co-op launches ‘thank you’ initiative after cyber attack disruption
Co-op has launched a week-long initiative to thank members for their support during what it described as a “challenging period” following a recent cyber attack. From 18 June, members of the UK convenience retailer can claim £10 off when they spend £40 in store. The offer runs until 25 June…
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