Cyber Attack
This coverage examines the impact of cyber attacks on the UK retail sector, focusing on incidents that have disrupted operations, compromised customer data, and led to significant financial losses. Reporting highlights notable cases such as the £300m ransomware attack on Marks and Spencer, which halted online operations for nearly seven weeks and exposed sensitive customer information. Other affected retailers include Co-op and Harrods, both of which experienced service disruptions and data breaches. The coverage also explores the tactics employed by hacker groups like Scattered Spider and DragonForce, including social engineering and SIM swapping techniques. These insights are tailored for retail executives, IT professionals, and stakeholders seeking to understand the evolving cybersecurity landscape and its implications for retail operations.
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Nov- 2025 -13 NovemberEconomy
UK economy slows to 0.1% in third quarter
The UK’s economic growth slowed to 0.1% in the third quarter, falling short of expectations from City analysts and the Bank of England (BoE). The Office for National Statistics said monthly output slipped 0.1% in September, with earlier figures for July and August revised down. The data arrives ahead of…
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5 NovemberHigh Street
Cyber attack slashes M&S profits by more than half
Marks and Spencer has seen its adjusted profit before tax fall to £184.1m in the first half of the year ended 27 September 2025, down from £413.1m in the same period last year as a result of the cyber attack it suffered in April. The company also revealed that it…
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Oct- 2025 -27 OctoberSupermarkets
M&S ends IT service desk partnership with TCS
Marks and Spencer (M&S) has reportedly let go of its IT service desk partnership with its India-based IT consultancy. According to The Telegraph, the retailer terminated its contract with Tata Consultancy Services (TCS) in July, but TCS said the move was not related to the cyber attack incident that occurred…
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Sep- 2025 -25 SeptemberSupermarkets
Co-op falls to £75m HY loss after cyber attack disrupts trading
Co-op has reported a £75m underlying pre-tax loss for the six months to 5 July 2025, after a cyber attack disrupted its trading . The result compares with a £3m profit in the same period last year. The attack also contributed to a 2.1% decline in revenues to £5.48bn, with…
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18 SeptemberHigh Street
Next CEO warns UK economy faces ‘anaemic growth’ despite HY profit uplift
Next has revealed that its profit-before-tax rose 13.8% to £515m for the half year ended July 2025 as its CEO warned that the UK is facing “anemic growth”. It comes as the group’s revenues rose 10.3% to £3.25bn, helped by favourable weather and business gained during the M&S cyber attack…
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12 SeptemberSupermarkets
M&S tech chief steps down months after £300m cyber attack
Marks and Spencer’s chief digital and technology officer, Rachel Higham, has reportedly stepped down from the role less than 18 months after joining from BT, according to Sky News. News of Higham’s departure comes after an internal memo to staff, which was circulated yesterday (12 September) said she was “stepping…
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8 SeptemberSupermarkets
Waitrose sales outgrow rivals for fourth consecutive month
Sales at Waitrose grew 0.5 percentage points more than its supermarket rivals for the four weeks ended 9 August 2025, according to data from NIQ Scantrack seen by The Telegraph. This growth marked the fourth consecutive month it has outgrown its rivals as it revamped its stores and improved its…
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Jul- 2025 -15 JulyClothing & Shoes
Sosandar lowers FY26 guidance after M&S cyber attack
Sosandar has lowered its profit expectation for the current year, revealing that it now expects revenues to rise 18% to £43.6m with pre-tax profits of £400k, after a cyber attack at its second largest third-party partner M&S disrupted sales in the first quarter. The company previously expected £46.2m in revenues…
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14 JulyLuxury Goods
Louis Vuitton confirms UK customer data stolen in cyber attack
Louis Vuitton has confirmed that data belonging to UK shoppers was stolen in a cyber attack on its systems earlier this month. The luxury fashion brand said an unauthorised third party accessed its UK operations on 2 July, taking names, purchase history and contact details of customers. However, the company…
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11 JulyShopping Centres
NCA arrests four over cyber attacks on M&S, Co-op and Harrods
Four people have been arrested as part of a National Crime Agency (NCA) investigation into cyber attacks on Marks and Spencer, Co-op and Harrods. Two men aged 19, a 17-year-old boy, and a 20-year-old woman were detained at home addresses in the West Midlands and London on 10 July. They…
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