Back of house
This coverage addresses back-of-house operations critical to UK retail businesses. Reporting examines logistics, inventory management, fulfilment, staffing, and technology systems that support store and online performance. Designed for retail professionals overseeing operations and strategy, the analysis highlights efficiencies, challenges, and innovations behind the scenes that influence profitability and customer experience.
-
Aug- 2024 -14 AugustDepartment Stores
John Lewis to cut 150 roles as part of realignment plan
John Lewis is set to cut more than 150 jobs as part of a realignment plan that will see it make a multi-million pound investment to simplify in-store operations, including investments into new technology and realigning staffing. As part of the changes, 153 roles, or 1% of the total workforce, will…
Read More » -
May- 2024 -17 MayElectrical
Currys to revamp 65 stores to enhance customer experience
Currys has announced an investment programme that will see it refurbish 65 of its stores across the UK to improve the customer experience. The stores will have around 90% of their existing space changed making them “more navigable” for the customer and “enhanced” layouts will enable them to showcase a…
Read More » -
Feb- 2024 -13 FebruaryFeatures
Top retail tech trends in 2024
As 2024 unfolds, the retail industry is facing a spectrum of formidable challenges: a myriad of technologies, the complexities of omnichannel retailing, and the imperative of sustainability are all reshaping the landscape. Retailers are now focusing beyond just identifying trends; they are committed to providing analytics that demonstrate the tangible…
Read More » -
Jan- 2021 -13 JanuaryDepartment Stores
John Lewis Partnership to enforce face coverings in stores
John Lewis Partnership has announced it will tighten its Covid-19 rules by insisting that all customers wear a face covering (unless medically exempt or under the required age). To help ensure customers wear the face coverings, marshals will be positioned at the entrances of all supermarkets and will have disposable…
Read More » -
Jun- 2020 -11 JuneCoronavirus
Fenwick to reopen all nine UK stores on 15 June
Department store Fenwick revealed that all nine of its UK stores will reopen from Monday (15 June) as lockdown measures begin to ease. Fenwick said in order to prepare for its reopening, each store has undergone “intensive” cleaning both front and back of house, with “extensive social distancing measures implemented”.…
Read More »
