Online & Digital
Online & Digital covers the innovations, strategies and technologies driving the growth of e-commerce and digital retail across the UK. This category explores how retailers and brands are adapting to evolving consumer behaviour, omnichannel expectations and the rapid pace of technological change.
Coverage spans website performance, digital marketing, data analytics, online fulfilment, and the integration of AI and automation in customer experience. Retail Sector’s Online & Digital section delivers expert insight into how digital transformation is redefining retail operations and competitiveness — helping professionals stay ahead in an increasingly connected marketplace.
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Oct- 2023 -6 October
CMA to probe Amazon and Microsoft cloud market dominance
Ofcom has referred the public cloud infrastructure services market to the Competition and Markets Authority (CMA) for further investigation following its own probe into UK cloud services. It comes as an Ofcom study identified features that supposedly make it more difficult for UK businesses to switch and use multiple cloud…
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2 October
AHK Designs acquires Victoria Plum
AHK Designs, owner of e-commerce retailers such as Beds.co.uk and Cox and Cox, has acquired bathroom seller Victoria Plum, according to Sky News. The news comes after people close to the business told Sky that inflation in global freight costs and pressure on consumer spending had impacted profitability and cash…
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Sep- 2023 -25 September
THG’s £200m HQ sale falls through
THG boss Matt Moulding has reportedly seen his plan to offload the business park which hosts the headquarters of THG, which could have been worth up to £200m, has fallen through. The boss of THG had been in talks with property investor ICG Real Estate of a sale with the…
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22 September
Ocado shares suffer worst fall in 11 years
Online supermarket Ocado saw its shares plummet 20% yesterday, its worst fall in 11 years, as a result of being downgraded by a city broker. The 20% drop wiped nearly £1.4bn off of the company’s overall value and slashed £32m of value off of co-founder and chief executive Tim Steiner’s…
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15 September
TikTok shop partners with CommerceHub to boost in-app shopping
Tik Tok Shop has partnered with CommerceHub, a provider of software solutions connecting supply, demand, and delivery for retailers and brands globally, to boost its in-app shopping experience. By implementing CommerceHub’s unified commerce platform including ChannelAdvisor, TikTok said it will now have the ability to access tens of thousands of…
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Aug- 2023 -31 August
Frasers ups Boohoo stake to 9.1%
Frasers has announced that it has increased its stake in fashion retailer Boohoo to 9.1%. The latest increase takes the Mike Ashley owned company’s stake up from the previous 7.8% it owned. The group had previously stated that Boohoo aligned with its strategy of building “supportive positions in attractive companies”. …
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10 August
Bookshop.org hits £3m profit for indie bookshops
Bookshop.org, the self-described “ethical book-buying alternative to Amazon”, has revealed it has generated £3m in profit since its launch for the 570 independent bookshops using the platform. It has now set the goal to increase online sales for indies by five times in the next five years. The news comes…
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8 August
Frasers ups stake in Asos to nearly 17%
Mike Ashley’s Frasers Group has announced that it has once again upped its stake in Asos to nearly 17%. The news comes after the group upped its stake in the online retail company to over 10% in June. Additionally, Frasers also acquired 7.8% stake in Boohoo last month. Prior to…
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4 August
Apple revenues drop 1% to $81.8bn in Q3
Apple has announced that its revenues dropped 1% year-on-year to $81.8bn (£64.4bn) for the third quarter ended 1 July 2023. Furthermore, the company’s gross margin was $36.4bn (£28.6bn) up from $35.9bn (£28.3bn) in the same period last year. The Americas represented Apple’s largest market with net sales of $35.4bn (£27.9bn)…
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4 August
Amazon sales and profits climb in Q2
Amazon has welcomed a strong second quarter of trading, with sales rising by 11% to $134.4bn (£105.8bn) in the period, up from $121.2bn (£95.4bn) the prior year, amid a record-breaking Prime Day and cost cuts across the business. North America sales rose by 11% to $82.5bn (£64.9bn), international sales by…
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