Features

Data is the perfect conversation starter for retailers  – check out Tesco for proof

Improving online and in-store integration is a priority for many omnichannel retailers in 2023. Tesco, for instance, has seen huge success by making its Tesco Pay + app integral to improving the customer in-store experience. The app allows customers to pay with their phones and collect Clubcard points, and has…

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History of Subway: how a small sandwich shop became worth $10bn

Subway is a well known sandwich shop that sells subs. It’s a staple of most British high streets and at one point was the most ubiquitous fast food store in the world with even more sites than McDonalds. However, in recent weeks reports have emerged that the owners Doctor’s Associates…

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EPR for Packaging – are you covered?

EPR for packaging has arrived. Businesses have already started collecting data, and the first data submissions are due by October. So, What is EPR? In a nutshell, extended producer responsibility (EPR) for packaging makes producers responsible for the cost of collecting, sorting and recycling household packaging. This includes the funding…

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What tenants need to know as Covid rent arrears support ends

The Government’s support for commercial tenants with rent arrears from the pandemic has ended, giving landlords the opportunity to take action for non-payment of rents. Fuelled by the cost-of-business crisis, the financial situation for businesses and tenants is more precarious than ever, making it vital to prepare for a potential…

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Could stationery retailers be facing a future in concessions?

Stationery retailers have not had a brilliant start to the year, as shown by a succession of less-than-stellar financial results from big players in this corner of the market, such as Ryman and WHSmith. For starters, Ryman reported a loss of £8.5m in earnings for the first time in 25…

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Talking Logins – Insights from leading tech experts on what’s in store for the rest of 2023

Whether it’s enhancing revenue potential as a retailer, adhering to ever tightening iGaming and sports betting legislation or maximising security as a fintech provider – one thing is sure. Logins are set to be a huge talking point in 2023. Remembering many complex passwords is impossible so their inevitable re-use…

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Super.Mkt: a symptom of the charity shop revolution

Secondhand shopping has had its moment in the spotlight in recent years, as the stigma of repeating outfits and being seen in an unfashionable charity shop have dissipated to make way for sustainably-conscious shopping. Even before the cost-of-living crisis was on the tip of everyone’s tongues, the appeal of “buying…

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After a tough golden quarter, can Asos reclaim its crown? 

The most recent golden quarter came as something of a pleasant surprise to the market. Across the retail sector, companies rejoiced as sales bounced back in the first Christmas period that was not disrupted by virus variants. Of course, the period was not without its tribulations. Businesses were still hit…

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Peter Denby on accessible decision intel for retailers

Can you tell us about how HyperFinity started and what it is trying to achieve within retail? We started out as four retail practitioners who over time became increasingly frustrated with the usability and limitations of analytics providers in the market. We saw several problems, which were inherently linked; retailers…

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What makes a successful retail leader?

It is undeniable that the retail industry has gone through a rollercoaster of a year; footfall has mostly stayed low despite business owners’ attempts at luring customers to the high street and an unprecedented rise in the cost of living has made consumer discretionary spending more discerning. Under these circumstances,…

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