Features
Features delivers in-depth coverage of the people, brands, and trends shaping the UK retail landscape. This section offers detailed reports, case studies, and interviews exploring innovation, strategy, and performance across high street, ecommerce, and luxury sectors. Retail Sector’s Features coverage provides retail leaders, managers, and suppliers with contextual insight into business transformation, consumer behaviour, and the evolving commercial environment driving long-term success.
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Jun- 2023 -6 June
5 ways retailers can balance personalisation with transparency
The world of retail has undergone a seismic shift in recent years, and the impact is being felt across the industry. For decades, the biggest advertising budget guaranteed the greatest reach, but those days are long gone. The rise of social media has given small indie brands a platform to…
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5 June
The trials and tribulations of Superdry
Back in the early to mid 2010s Superdry was a highly popular and successful clothes brand. The company grew hugely in this time posting a profit before tax of £51.4m in its end of year results for 2012. However, more recently the brand has struggled highlighted in its most recent…
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1 June
Workjam: revolutionising the way HQs and frontlines work together
Can you tell us about your career leading up to WorkJam? I have 25 years in retail technology working in the SaaS arena in EMEA and North America, building go-to-market plans and delivering growth to the respective businesses. We are now growing exceptionally fast based on market drivers and Workjams’…
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May- 2023 -24 May
Will businesses survive after entering into administration?
Can you tell me about yourself? I am a chartered accountant and I lead the expanding retail and consumer goods sector, responsible for defining and implementing the Mazars strategy for our consumer clients. I’m also a consulting partner that brings insight and value to clients by directing our full suite…
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19 May
Heal’s flagship refurb is ‘a step towards commercial viability’
With Habitat having been acquired by Sainsbury’s early on in 2021 and seeing how Next also bought the scraps leftover from Made.com’s administration process for £3m at the end of last year, it’s does not come as a surprise to hear that GlobalData forecasts a 2.8% dip in the furniture…
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9 May
Reinventing delivery – is driverless delivery the future?
Asda recently announced its partnership with Wayve self-driving vehicles in a year-long trial that will give the supermarket the ability to autonomously deliver groceries to over 170,000 residents across 72,000 households in London. Emile Naus, partner at BearingPoint, tells us about how these driverless vehicles can be cost-effective and efficient…
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Apr- 2023 -26 April
Experience and experiment: the changing nature of the flagship
“Our flagship has always been at the heart of Heal’s, and is symbolic of the significant role that bricks and mortar has played in our centuries-long heritage. From the flagship, our predecessors have worked not only through evolving design and retail trends, but through key moments in modern history, having…
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24 April
Is Labour’s five-point plan a starting point to revive high streets?
Can you tell me about yourself and your experience in the retail sector? I‘ve been working in retail for the past three years, having joined BRC the week before lockdown in March 2020. I work in our corporate affairs team, which has responsibility for running the BRC’s public affairs and…
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24 April
What can retailers learn from grocery stores?
The KPMG consumer pulse survey released recently says that 61% of people will have to reduce non-essential spending, do you agree? We’re finding that customers are definitely more selective about their purchases, obviously because of a lack of available spare funds, particularly when it comes to retail fashion, clothing and…
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5 April
Falling into administration – should you be worried?
Since the beginning of a new decade, we have heard of many high-profile retailers such as Made, Missguided, Joules, Paperchase, M&Co and Kath Kidston fall into administration to varying degrees of success. This is no coincidence; during 2022, administrations were actually 55% higher than the previous year, according to government…
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