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Why retailers should be making data-driven decisions

In a retail landscape increasingly dominated by e-commerce and consumer-driven expectations, Stefan Loncar, founder and CEO of Loncom Consulting, is on a mission to transform how retailers use data. From inventory management to leveraging AI, Loncar’s insights and expertise have helped retailers across the globe improve their operations, predict trends,…

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Tradition meets innovation: Sam Walker’s vision for Walker & Ling

Sam Walker, owner and manager of Walker & Ling, stands at the helm of a business steeped in history yet firmly focused on the future. As the fifth-generation leader of this independent, family-run department store, Walker carries forward a legacy that dates back to 1892, all while navigating the rapidly…

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Problem-solving to jewellery design: Creating a new brand from scratch

In the world of retail and jewellery, Sarah Parham, founder of Sarah Verity Jewellery, has carved out a unique space by combining problem-solving skills with bold creativity. Her journey from an advertising career to creating a jewellery brand is a testament to resilience, ingenuity, and the belief that anything is…

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Reinventing loyalty: Josh Graham’s vision for mobile-driven retail

Josh Graham, co-founder and chief marketing officer of Airtime Rewards, reflects on a journey that began in the aisles of an independent menswear store and now sees him at the forefront of mobile-driven retail innovation. With nearly a decade of Airtime Rewards behind him, Graham is helping redefine how retailers…

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Third spaces: The changing face of retail outlets

Nicky Lovell, Head of Outlets and Retail Business Development at Global Mutual, embodies the transformation of retail over the past few decades. From her beginnings as a buyer at Selfridges to leading a portfolio of outlet centres across the UK, Lovell has witnessed and influenced the evolution of shopping destinations,…

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Melissa Minkow: Bridging Retail Innovation and Consumer-Centric Solutions

Melissa Minkow, Global Director, Retail Strategy at CI&T, has built a career fusing customer insights with transformative technology. From her early days at Anthropologie to leading retail innovation strategies for global clients, her journey is a testament to how curiosity, expertise, and vision can reshape an industry. “I like to…

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Outform’s VP of growth on understanding today’s shopper psychology

In a retail industry that’s evolving at breakneck speed, Clare Cryer, Vice President of Growth at Outform, is a veteran of the field and an outspoken advocate for blending insights, creativity, and technology to reshape physical retail. With a career that spans from humble beginnings at a Dublin Zoo souvenir…

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Valerie: The liquid supplement startup for perimenopausal women

Having launched in September, Valerie is set to revolutionize the way women approach health during the stages of menopause. Olly Johnson, co-founder, draws from both a career in health-focused retail and a deeply personal motivation for this venture. “Valerie exists to empower women and to take back control of their…

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