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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Spar has announced the appointment of Michael Fletcher as the new managing director. 

With over two decades of experience, he brings a wealth of knowledge from various high-profile roles within the convenience and grocery retail sectors. 

Fletcher spent 22 years at Tesco plc, where he held numerous senior commercial roles in the UK, Ireland and Asia. He joined Co-op Retail in 2013 where he held the position of chief commercial officer before moving on to become CEO of Nisa Wholesale, a role he held until 2022. 

Since leaving Nisa, he has taken on several non-executive director and board advisory roles. He is also the founder and CEO of Sleet Brush Limited, where he focuses on designing and implementing innovative solutions to complex retail and wholesale challenges.

Regarding his appointment, Fletcher said: “Spar is a globally recognised and respected brand, and I am thrilled to join the team. I look forward to supporting the ongoing strengthening and development of the Spar proposition in the UK.” 

Nick Bunker, non-executive chair, Spar Food Distributors Ltd, added: “Michael has outstanding credentials in commercial, retail and FMCG sectors, with experience across various trading environments. His professional capabilities and high standards consistently drive excellent business performance and operational resilience. We are delighted with his appointment and look forward to his lasting and positive contribution to the Spar business.”

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